Production Manager

Engineering Specialists•Waukesha, WI

About The Position

The Production Manager is responsible, using discretion and independent judgment, for the overall efficiency, safety, and effectiveness of an assigned work unit, as measured by established KPIs. The role leads and coaches the team, fosters a strong customer-service orientation, ensures processes are followed, and maintains a dynamic approach to project scheduling. The Production Manager coordinates project kickoff meetings, works with Sales to understand project scope and customer commitments, reviews master schedule changes with the Production Management team, and creates and revises production schedules based on projects and staffing availability. The role communicates schedule changes, ensures projects meet timelines, allocated hours, and quality requirements, and prepares reports to support planning. It also maintains an orderly work area and compliance with safety protocols; communicates proactively with customers and responds to concerns; provides team feedback and encourages skill development; identifies process improvements; and escalates issues that could affect the team's effectiveness.

Requirements

  • High school diploma or equivalent.
  • At least 5 years of experience in a flexible cell-based manufacturing environment.
  • Proficiency with Outlook and Microsoft Office products, including a high level of proficiency in Excel.
  • Previous experience managing non-exempt staff in a shop environment.
  • Valid driver's license.

Nice To Haves

  • Four-year post-high-school degree in a related field.
  • Previous experience in a lean manufacturing environment.
  • Previous experience working with modular floor planning.
  • Knowledge of CSIA and/or ISO standards.

Responsibilities

  • Monitor and ensure standard processes are followed throughout the project life cycle.
  • Plan and conduct project kickoff meetings with customers and internal staff.
  • Meet with Sales as needed to understand project scope and customer commitments.
  • Meet weekly with the Production Management team to review Master Schedule changes and additions and evaluate their impact on current projects.
  • Create and revise the work unit's production schedule to reflect new projects, changes to existing projects, and staffing availability.
  • Communicate production schedule changes to staff, the management team, and others affected.
  • Ensure projects are completed on time, within allocated hours, and according to quality requirements.
  • Prepare reports as needed or requested to support resource, materials, and project planning.
  • Maintain a clean, well-organized work unit area.
  • Ensure safety protocols are followed.
  • Maintain regular, proactive customer communication about project status and questions.
  • Handle customer concerns with urgency and ownership.
  • Provide regular group and individual feedback to promote a positive work environment.
  • Develop the team and encourage learning of new skills.
  • Identify and address opportunities to improve best practices and processes within the area of responsibility.
  • Escalate concerns or issues that could affect the team's ability to operate effectively.
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