Production Manager

ProScape Lawn Landscape Services • Columbus, OH

5d • Onsite

About The Position

The Production Manager champions the company’s production processes and core values, coaches team members to provide service efficiently and safely, and focuses heavily on training new team members. The role oversees some field crews as direct reports and works closely with Account Managers to ensure high-quality customer service. It includes visiting sites to conduct quality site assessments and coaching team members on improvement opportunities.

Safety is a key responsibility, including coaching and managing safety practices in cooperation with HR. The Production Manager champions the morning routine at both locations, getting crews ready for their jobs and minimizing unproductive time at the shop. The position assists with annual flower procurement, installation, and maintenance in spring, and manages salting events in winter. Mechanical knowledge and real-time troubleshooting ability are beneficial.

The role may occasionally require hours outside standard hours to meet customer needs, customer meetings to discuss projects or services, and temporarily filling a crew leader position. Strong customer service skills, teamwork, a positive attitude, and the ability to give and receive constructive feedback are important. The role reports to the Columbus location at 677 North Wilson Rd., Columbus, OH 43204, and is performed in person.

Requirements

• Strong customer service skills.
• Ability to work well in a team environment and maintain a winning attitude.
• Ability to give and receive constructive feedback and challenge oneself and team members.
• Required driver’s license.
• Ability to relocate to Columbus, OH 43204 before starting work.

Nice To Haves

• Mechanical knowledge and ability to troubleshoot in real time.

Responsibilities

• Champion production processes and core values, and coach team members to work efficiently and safely.
• Train new team members to perform their roles efficiently and safely.
• Oversee some field crews and manage them as direct reports.
• Work with Account Managers to ensure high-quality customer service.
• Visit sites and conduct quality site assessments (QSAs).
• Coach team members on opportunities for improvement identified during site assessments.
• Coach and manage safety practices in cooperation with HR.
• Lead the morning routine at both locations, preparing crews for their jobs and minimizing unproductive time at the shop.
• Assist with annual flower procurement, installation, and maintenance in spring.
• Manage salting events in winter.
• Meet with customers as needed to discuss crew projects or services.
• Temporarily fill a crew leader position when needed.

Benefits

• Competitive base salary and bonus structure.
• Company vehicle and fuel.
• Paid holidays.
• Paid time off.
• Company-matched savings program.
• Reimbursement for approved business expenses.
• Phone stipend.
• Medical benefits.
• Dental and vision benefits.
• 401(k).
• Career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed