Production Manager - Off-Price Accessories

American Exchange Group•New York, NY
•$85,000 - $90,000•Hybrid

About The Position

The Production Manager oversees the end-to-end production process for fashion accessories, jewelry, and gift sets, from style setup and order placement through sample approvals, bulk production, packaging, and shipment. The role coordinates production across multiple accessories and packaging vendors and directly manages four remote employees based overseas, assigning work, monitoring performance, and maintaining communication across time zones to ensure milestones are completed accurately and on schedule. The manager works closely with Sourcing, Sales, Design, Quality Assurance, Shipping, Logistics, vendors, and factories. The position requires experience in accessories production, sourcing, vendor management, costing, packaging, and international manufacturing, particularly in the off-price market. The role is based at the New York City headquarters Monday through Thursday, with remote work on Friday, and may require work outside standard New York business hours to communicate with overseas employees and vendors.

Requirements

  • Five or more years of experience in jewelry or fashion accessories production, sourcing, product development, or a related field.
  • Previous experience managing direct reports, preferably including remote or overseas employees.
  • Strong knowledge of fashion accessories production, including base metals, brass, zinc alloy, stainless steel, stones, plating, findings, closures, assembly, and packaging.
  • Experience working directly with overseas factories, particularly factories in China.
  • Strong understanding of purchase orders, proforma invoices, cost sheets, margin sheets, production calendars, WIP reports, packing lists, and shipment documentation.
  • Ability to review detailed product, costing, packaging, and order information accurately.
  • Strong leadership, delegation, follow-up, and problem-solving skills.
  • Ability to manage multiple retailers, brands, factories, and delivery schedules simultaneously.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Excel, Outlook, Teams, and production or ERP systems.
  • Ability to work outside standard New York business hours when necessary to communicate with overseas employees and vendors.

Nice To Haves

  • Experience with A2000 or a comparable apparel and accessories production system.

Responsibilities

  • Manage the full production lifecycle for fashion accessories, jewelry, and gift sets.
  • Review confirmed orders, margin sheets, vendor proforma invoices, and product specifications before production orders are entered into the system.
  • Verify style numbers, descriptions, quantities, vendors, costs, packaging costs, wholesale pricing, margins, brand and royalty requirements, factory-ready dates, carton dimensions, and packing requirements.
  • Identify missing or conflicting order information and coordinate resolution with Sourcing, Sales, Design, and other internal teams before orders are placed.
  • Create, organize, and maintain production and purchase orders by accessories vendor, packaging vendor, and finished-goods configuration.
  • Directly manage four remote overseas employees supporting accessories production and vendor coordination.
  • Assign daily and weekly work according to production priorities, deadlines, and vendor workload; hold virtual team meetings and individual check-ins; and review team tracking, follow-ups, sample updates, purchase orders, and shipment information.
  • Set expectations, deadlines, escalation procedures, and accountability standards; train and develop team members; monitor workload and reassign work to prevent delays; and keep the overseas team and New York office in communication.
  • Provide management with updates on team performance, production risks, and staffing needs.
  • Manage tracking and approvals for development, pre-production, and top-of-production samples; coordinate reviews and comments across internal teams and vendors; maintain approval records; and escalate quality, construction, appearance, or compliance issues.
  • Confirm top-of-production samples meet the approved pre-production standard before final shipment authorization.
  • Communicate with overseas accessories factories, packaging suppliers, and consolidators throughout the order lifecycle; ensure purchase orders are acknowledged and complete proforma invoices are provided on time.
  • Follow up on production status, component availability, plating, stones, findings, packaging, testing, samples, and ready dates; monitor vendor performance; resolve vendor issues; and escalate material risks.
  • Coordinate accessories, packaging, retail tickets, labels, EAS tags, and other components required for finished goods.
  • Maintain daily and weekly production tracking reports; review work-in-progress reports for delays, missing approvals, packaging gaps, testing issues, and shipment risks; and provide updates to cross-functional teams and senior management.
  • Lead or participate in weekly production and WIP meetings, communicate urgent issues with resolution plans and owners, and prepare monthly reports on active orders, delayed inventory, delivery risks, and outstanding production issues.
  • Coordinate packaging requirements, confirm packaging costs, suppliers, dimensions, and timelines in order setup, and ensure products meet brand, retailer, licensing, testing, labeling, and packing requirements.
  • Work with Sales to obtain official customer purchase orders, retail ticket information, and packing instructions before final assembly or shipment; review carton dimensions, case packs, inner packs, master packs, labeling, and customer-specific requirements.
  • Request and review packing lists before factory-ready dates; coordinate bookings and loading or handover dates with Shipping and Logistics; and ensure shipment details are entered accurately in the production system.
  • Monitor FOB and domestic shipments through handoff and delivery, ensure shipping documents and instructions are completed on time, and follow up with factories, consolidators, and logistics partners until production handoff is complete.

Benefits

  • Medical, dental, vision, and supplemental insurance.
  • 401(k) retirement savings plan with company match.
  • Paid time off and paid holidays.
  • Half-day Fridays with shortened hours during summer and winter seasons.
  • Health Savings Account (HSA).
  • Flexible Spending Account (FSA).
  • Tax-free commuter benefits.
  • Exclusive employee merchandise discounts.
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