Production Manager

HH Global • Portland, OR

3d

About The Position

The Production Manager is responsible for production, purchasing, and execution of client marketing programs. The role works with client stakeholders, suppliers, internal team members, and external stakeholders to deliver a high volume of complex projects with quality, competitive pricing, and adherence to budgets and timelines. The position manages project requirements and specifications, vendor schedules, purchasing documentation, client communications, supplier recommendations, and operational performance. It also partners consultatively with clients to improve marketing outcomes and attends press checks when needed.

Requirements

• At least 6 years of product category production experience.
• Bachelor’s degree in a related discipline or equivalent work experience.
• Proven purchasing experience in a manufacturing, client, or agency environment.
• Experience with vendor negotiations and project management.
• Advanced proficiency with Microsoft Office, especially Excel.
• Ability to learn new technology for professional use.
• Ability to work independently and maintain a drive to meet goals and succeed.
• Client communication and problem-solving experience with a solution-oriented mindset.
• Experience working effectively in fast-paced, high-energy environments.

Nice To Haves

• Additional eStore or inventory experience.

Responsibilities

• Gather project requirements and manage production activities on behalf of clients, coordinating vendor delivery timetables and maintaining current project status.
• Enter project specifications and relevant information into the internal procurement system and maintain data including customer quotes, purchase orders, and invoices.
• Execute projects within contract timelines, budgets, and quality standards.
• Build client relationships and communication channels to support smooth workflows and handoffs.
• Coordinate internal and external stakeholders, agencies, and suppliers to ensure quality, on-time, and on-budget delivery.
• Execute production according to established business processes.
• Identify and develop programmatic solutions that are beneficial and economical for clients and HH Global.
• Provide customer service and communicate relevant project status updates to clients.
• Escalate production issues promptly to management.
• Collaborate with the Strategic Sourcing Team to investigate potential suppliers and recommend options based on manufacturing capabilities, supplier facilities, and schedule availability to improve cost efficiency.
• Partner consultatively with clients to improve achievement of marketing goals on assigned projects.
• Track goals and ensure SLAs and KPIs meet client standards, contractual requirements, and internal operational-efficiency KPIs.
• Manage diverse and complex product categories, including direct mail, POP/POS, and branded merchandise.
• Attend press checks as needed, with or without the client, and ensure appropriate subject matter experts are present.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager