Production Manager

Lithia & Driveway•Wexford, PA

20d

About The Position

The Production Manager leads collision-center production from blueprinting through final quality control and vehicle delivery. This role monitors repair progress, coordinates repair sequencing and technician assignments, identifies and resolves bottlenecks, and drives improvements in cycle time, productivity, efficiency, throughput, and on-time delivery. The Production Manager works closely with estimators, technicians, parts, paint, detail, and leadership to ensure repair plans are complete, OEM procedures are followed, and work advances safely and efficiently. The position includes quality checks at key repair stages, technician coaching and accountability, review of labor and productivity data, and support for shop safety, certifications, audits, and continuous improvement. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Applicants should have collision-repair experience and a strong understanding of the repair process. A valid driver's license and acceptable driving record are required. High school graduation or equivalent and age 18 or older are required. The workplace is drug-free, and reasonable accommodations may be made to enable individuals to perform the essential functions.

Requirements

Collision-repair experience and a strong understanding of the complete repair process from blueprint through delivery.
Working knowledge of OEM repair procedures, repair planning, quality control, and modern collision-center production processes.
Ability to organize workflow, prioritize competing demands, and keep multiple repairs moving simultaneously.
Ability to coach technicians, communicate clear expectations, solve problems, and maintain professional accountability.
Comfort using estimating, production-management, and reporting systems to make data-informed decisions.
Strong attention to detail, urgency, follow-through, and communication.
Commitment to safe, documented, high-quality repairs and continuous improvement.
Valid driver's license and acceptable driving record as required for the position.
High school graduate or equivalent.
At least 18 years of age.

Responsibilities

Lead daily production from blueprint through final quality control and delivery.
Monitor repair progress, identify bottlenecks, and remove obstacles affecting production.
Coordinate repair sequencing and technician assignments based on skills, capacity, parts availability, and promised completion dates.
Improve cycle time, touch time, productivity, efficiency, throughput, and on-time delivery.
Lead daily production discussions and maintain accountability for the next step on every active repair.
Partner with estimators and technicians to create complete repair plans before production begins.
Identify missed damage and required repair operations, support supplement development, and reduce unnecessary work stoppages.
Verify that OEM repair procedures and supporting documentation are incorporated into repair plans.
Maintain a consistent blueprinting process that improves repair-plan accuracy and reduces supplements and delays.
Perform in-process quality-control checks at critical stages, including before paint and before delivery.
Verify repairs comply with documented OEM procedures, manufacturer requirements, and shop standards.
Hold work when safety, quality, documentation, or OEM compliance is in question and ensure concerns are corrected before work advances.
Promote building quality into the repair process.
Train, coach, and mentor technicians; identify skill gaps and development opportunities.
Support technician onboarding and ongoing technical training and help maintain shop, OEM, and industry certifications.
Monitor technician hours, productivity, efficiency, quality, and work in process; communicate expectations and measurable goals.
Provide routine coaching and partner with the Body Shop Manager on formal performance management when needed.
Promote teamwork, professionalism, accountability, and continuous improvement.
Review technician labor and flag-hour information for accuracy and identify discrepancies before payroll is finalized.
Match available labor capacity to incoming and active work to balance production and prevent avoidable bottlenecks.
Use shop-management data and KPIs to identify trends, improve processes, and support production and financial goals.
Coordinate with estimating, parts, paint, detail, and leadership so departments align around repair plans and delivery commitments.
Help maintain a safe, clean, organized, and professional production environment in accordance with company and applicable safety requirements.
Identify tooling, equipment, training, and supply needs and recommend improvements supporting safety, quality, efficiency, or capacity.
Support certification requirements, audit readiness, training records, and ongoing operational compliance.
Contribute production, labor, quality, training, and operational insight to reporting and improvement planning.