Production Manager

HH Global•Lexington, MA

7d•$80,000 - $90,000•Onsite

About The Position

HH Global is seeking a results-driven Production Manager to lead procurement and manage print, branded merchandise, and campaign projects from concept through completion. The role supports a leading pharmaceutical client and serves as the primary liaison among the client, internal teams, and suppliers. The manager delivers customer service while coordinating project timelines, budgets, supplier selection, pricing, and deliverables to meet quality, cost, schedule, compliance, and brand expectations. The position works onsite at the client location and collaborates with client Marketing, Operations, and Brand teams as well as creative, content, regulatory, supplier, logistics, and warehouse partners. It oversees commercial print materials, patient support materials, promotional literature, and event collateral, including specifications, proofs, production approvals, inventory planning, and replenishment. The role also supports operational excellence, sustainable solutions, client satisfaction, and business development.

Requirements

5–8 years of experience in print project management.
Experience in a pharmaceutical, healthcare, life sciences, or other regulated industry.
Knowledge of pharmaceutical marketing and approval workflows.
Expertise in print production and procurement.
Experience sourcing and managing branded merchandise.
Vendor and supplier negotiation skills.
Campaign execution and project management experience.
Budget management and cost control skills.
Experience with procurement, inventory, and workflow management systems.
Excellent communication, organizational, and stakeholder management skills.
Ability to manage multiple projects simultaneously in a fast-paced environment.
Proactive and detail-oriented approach.

Responsibilities

Serve as the primary point of contact for a pharmaceutical client supporting its Marketing, Operations, and Brand teams.
Build client relationships through proactive communication and consultative support.
Work onsite at the client location and attend planning meetings and project status updates with cross-functional teams.
Oversee specification development, proofing, and final production approval.
Lead multiple concurrent projects from brief through delivery.
Manage end-to-end production of commercial print materials, patient support materials, promotional literature, and event collateral.
Recommend production methods, materials, timelines, and cost optimization strategies.
Manage expectations and align priorities, deliverables, and budgets.
Implement and use management information systems.
Source and evaluate suppliers based on quality, capability, capacity, lead time, sustainability, and cost.
Obtain competitive quotations and negotiate pricing to achieve targeted savings.
Develop production schedules and ensure projects are delivered on time and within budget.
Ensure products meet pharmaceutical compliance guidelines and brand standards.
Identify innovative and sustainable solutions aligned with client objectives.
Coordinate with the client warehouse on inventory planning and replenishment meetings.
Oversee inventory levels for printed materials and promotional merchandise.
Minimize waste through inventory optimization and lifecycle management.
Resolve customer complaints and act on customer satisfaction survey results where necessary.
Ensure best practices are followed in conjunction with the wider operations group, including complete documentation and adherence to procedures.
Develop an understanding of the client's business and industry sector, including relevant technological developments and their potential benefits to the client.
Identify and develop business opportunities in line with the business plan.