Production Manager

Engineering Specialists, Inc.•City of Pewaukee, WI

About The Position

The Production Manager, using discretion and independent judgment, is responsible for the overall efficiency, safety, and effectiveness of an assigned work unit, as measured by established KPIs. The role leads and coaches the team, builds a strong customer service orientation, ensures processes are followed, and dynamically manages project scheduling. The Production Manager oversees project kickoff and scheduling, coordinates with Sales and the Production Management team, and communicates schedule changes to affected staff and stakeholders. The role ensures projects are completed on time, within allocated hours, and to quality requirements; supports resource, materials, and project planning; maintains a clean and safe work area; and communicates proactively with customers. The manager also handles customer concerns, develops team members, identifies process improvements, and escalates issues that could affect the team’s effectiveness.

Requirements

  • High school diploma or equivalent.
  • At least 5 years of experience in a flexible cell-based manufacturing environment.
  • Proficiency with Outlook and Microsoft Office products, including a high level of proficiency in Excel.
  • Previous experience managing non-exempt staff in a shop environment.
  • Valid driver’s license.

Nice To Haves

  • Four-year post-high-school degree in a related field.
  • Previous experience working in a lean manufacturing environment.
  • Previous experience with modular floor planning.
  • Knowledge of CSIA and/or ISO standards.

Responsibilities

  • Monitor and ensure standard processes are followed throughout the project life cycle.
  • Plan and conduct project kickoff meetings with customers and internal staff.
  • Meet with Sales as needed to understand project scope and customer commitments.
  • Meet weekly with the Production Management team to review Master Schedule changes and additions and evaluate their impact on current projects.
  • Create and revise the work unit’s production schedule to reflect new projects, project changes, and staffing availability.
  • Communicate production schedule changes to staff, the management team, and others affected.
  • Ensure projects are completed on time, within allocated hours, and in accordance with quality requirements.
  • Prepare requested or needed reports to support resource, materials, and project planning.
  • Maintain a clean, well-organized work unit area and ensure safety protocols are followed.
  • Communicate proactively with customers about project status and questions.
  • Handle customer concerns with urgency and ownership.
  • Provide regular group and individual feedback to promote a positive work environment.
  • Develop the team and encourage learning of new skills.
  • Identify and address opportunities to improve best practices and processes within the area of responsibility.
  • Escalate concerns or issues that could affect the team’s ability to operate effectively.
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