Production Manager

City Laundering Company•Oelwein, IA

12d•Onsite

About The Position

The Production Manager leads the daily operations of CITY Laundering Co.’s production facility, ensuring garments meet the company’s standards for quality, efficiency, and cleanliness. This hands-on leadership role combines people management, operational excellence, and continuous improvement. The manager leads supervisors and production associates, oversees workflow throughout the plant, works closely with the Service Department, and promotes safety, accountability, and exceptional customer service. The position is based in a commercial laundry production facility and is primarily a field leadership role requiring frequent movement throughout the plant. The environment includes industrial laundry equipment, varying temperatures, noise, humidity, and laundering chemicals. The role involves standing, walking, climbing stairs, and occasionally lifting or moving materials. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. Employment is contingent upon successfully passing a background check and any other applicable pre-employment requirements. CITY Laundering Co. is an equal opportunity employer.

Requirements

Previous leadership experience supervising production, manufacturing, warehouse, industrial laundry, or similar operational teams.
Proven ability to lead, motivate, and develop frontline employees.
Strong communication, coaching, and conflict resolution skills.
Excellent organizational, analytical, and problem-solving abilities.
Experience managing production schedules, labor planning, and operational performance metrics.
Proficiency with Microsoft Office and production management software.
Ability to work in a fast-paced, deadline-driven environment with a strong sense of urgency.
Willingness to work flexible hours when business needs require.
Ability to stand, walk, and perform physical activities throughout the production floor.

Responsibilities

Lead, coach, and develop supervisors and production team members through regular feedback, performance management, and training.
Maintain an active presence on the production floor, providing direction, removing obstacles, and supporting daily operations.
Develop production schedules that meet customer demand while maximizing labor, equipment utilization, and operational efficiency.
Partner with the Service Department to resolve production-related issues and ensure outstanding customer service.
Monitor production performance, quality, labor, and efficiency using operational metrics and reporting tools.
Maintain CITY's hygienically clean standards through consistent quality inspections and process controls.
Identify opportunities to improve productivity, reduce waste, and implement operational best practices.
Promote and enforce a safe work environment by ensuring compliance with company policies and applicable safety regulations.
Oversee washroom operations to ensure consistent quality, efficiency, and throughput.
Monitor inventory levels of production supplies and coordinate replenishment as needed.
Assist with recruiting, interviewing, hiring, onboarding, and developing production employees.
Ensure compliance with applicable federal, state, and local regulations.
Champion CITY's Mission, Vision, and Values throughout the operation.
Perform other duties as assigned.