Production Lead (Veterans Memorial)
About The Position
The Production Lead assists with day-to-day store operations and production performance to meet or exceed budget while following company standards, policies, and procedures. When assigned by the Store Manager or Production Manager, the Production Lead performs supervisory duties and may act in a supervisory capacity during scheduled work hours. The role supports the processing of donated goods for the sales floor, production goals, a clean and safe store and backroom, and positive interactions with employees, trainees, and the public. The Production Lead must be able to perform Production Associate duties and attend regularly scheduled shifts assigned by management.
Requirements
- High school diploma or GED.
- Six months of supervisory experience or a minimum of 90 days in the service industry.
- Ability to read, write, and communicate clearly in English.
- Ability to interact professionally and productively with a diverse array of people.
- Ability to work a flexible schedule on short notice, including nights and weekends, and occasionally long hours.
- Ability to use repetitive hand movements when buttoning, sorting, hanging, and zipping garments.
- Ability to stand and walk for prolonged periods and frequently bend, stoop, and stretch.
- Ability to function in a fast-paced work environment with occasional periods of high volume.
- Ability to perform frequent physical exertion and movement, and work in conditioned indoor temperatures with occasional exposure to outdoor temperatures and weather conditions.
- Ability to work an alternate schedule that may include working at an attended donation center without prior notice.
Nice To Haves
- Prior work experience in the service industry is preferred.
Responsibilities
- Assist the Store Manager or Production Manager with day-to-day store operations and production performance, helping meet or exceed budget.
- Perform supervisory duties when assigned by the Store Manager or Production Manager.
- Meet production guidelines of at least 110 garments per hour with a minimum quality standard of 90%.
- Ensure donated goods are properly processed and ready for the store floor.
- Produce donated goods adequately in the backroom.
- Serve as a positive role model for employees and trainees in professional performance.
- Help create a positive public image of Goodwill through a clean store environment, attractive displays, and presentable, personable personnel.
- Maintain safe and appropriate conditions in the backroom.
- Keep the store clean and hazard-free by vacuuming, mopping, dusting, and cleaning bathrooms.
- Observe personnel and safety policies and procedures, and ensure Production Associates comply with them.
- Perform the job duties of Production Associates.
- Attend regularly scheduled shifts assigned by management.
- Assist managers in achieving or exceeding monthly and annual production goals and help implement contingency plans when goals are not being met.
- Market Goodwill and explain its mission to the general public.
- Establish and maintain effective working relationships among store and production personnel, motivating them to perform at their best.
- Complete Retail training successfully.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
