Production Lead (LaPlace, LA)

Goodwill Industries Of Southeastern Louisiana•LaPlace, LA

About The Position

The Production Lead assists with day-to-day store operations and production performance to meet or exceed budget while following company standards, policies, and procedures. When assigned by the Store Manager or Production Manager, the Production Lead performs supervisory duties and may act in a supervisory capacity during scheduled work hours. The role includes processing donated goods for the sales floor, maintaining production and quality targets, supporting and motivating staff, and maintaining a clean, safe, and welcoming store and backroom. The position may require work at an attended donation center on an alternate schedule and without prior notice.

Requirements

High school diploma or GED and six months of supervisory experience, or a minimum of 90 days of experience in the service industry.
Ability to read, write, and communicate clearly in English.
Ability to interact professionally and productively with a diverse array of people.
Ability to work a flexible schedule at short notice, including nights and weekends, and occasionally long hours.
Ability to perform repetitive hand movements when buttoning, sorting, hanging, and zipping garments.
Ability to stand and walk for prolonged periods and frequently bend, stoop, and stretch.
Ability to function in a fast-paced work environment with occasional periods of high volume.
Must successfully complete Retail training.

Nice To Haves

Prior work experience in the service industry.

Responsibilities

Assist the Store Manager or Production Manager with day-to-day store operations and production performance, including achieving or exceeding monthly and annual production goals and implementing contingency plans when goals are not met.
Meet production guidelines of at least 110 garments per hour while maintaining a minimum quality standard of 90%.
Ensure donated goods are properly processed and prepared for the store floor.
Produce donated goods adequately in the backroom.
Serve as a positive role model for employees and trainees in professional performance.
Help create a positive public image of Goodwill through a clean store, attractive displays, and presentable, personable personnel.
Maintain safe and appropriate conditions in the backroom.
Keep the store clean and hazard-free by vacuuming, mopping, dusting, and cleaning bathrooms.
Follow personnel and safety policies and procedures and ensure Production Associates comply with them.
Perform the job duties of Production Associates.
Establish and maintain effective working relationships among store and production personnel and motivate them to perform well.
Market Goodwill and explain its mission to the general public.
Attend regularly scheduled shifts assigned by the manager.