The Production Lead I leads a team in achieving department goals by planning and delegating daily work. The role responds to safety, quality, production, and employee needs; coordinates training for new employees; and continuously coaches and develops team members. The employee must be able to work in both Packaging and Processing areas and may work throughout NOW’s manufacturing facilities. Under the direction of the Production Supervisor, the Production Lead assigns tasks, monitors production, adjusts employee duties and production runs, directs machine setup and adjustments, and helps ensure quality, safety, and efficiency goals are met. The role reviews production paperwork, completes reports, closes production records, and communicates raw-material discrepancies to inventory control. It also collaborates with supervisors, other leads, support teams, and other departments to address issues and meet production schedules. The position trains and orients employees, answers their questions, interprets policies and work instructions, and coaches employees on correct processes. It helps develop Standard Operating Procedures, Work Instructions, and One Point Lessons; participates in root cause analysis and continuous improvement; and recommends improvements to safety, quality, production methods, and equipment performance. The employee must follow OSHA, food safety, cGMP, and company safety requirements, and help ensure the team does the same. The role requires operating production machinery and may involve blending, processing, and packaging equipment, as well as hand-operated electronic lifting equipment. Work involves moving pallets, operating pallet jacks, lifting and loading products, and changing over and cleaning equipment. The employee regularly stands and walks, uses hands, reaches, crouches or half-kneels, and ascends and descends stairs and ladders. The job is performed near moving mechanical parts and involves exposure to ingredients, powders and liquids, herbal aromas, dust, airborne particles, food allergens, and moderately loud noise; hearing protection is required in some areas.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED