About The Position

Leads and engages production team employees and plans, coordinates, and supervises daily activities in assigned departments during the shift to ensure safe, quality, and efficient production. Ensures production work follows safety, quality, and company policies and procedures. This role directly supervises Production employees and carries out supervisory responsibilities in accordance with company policies and applicable laws, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and problems. The supervisor monitors production workflow, work in process, assignments, rotations, schedules, productivity, quality, and key performance indicators. The role coordinates with Leads, employees, other supervisors, and other departments to meet production schedules, resolve issues, and support continuous improvement. It also promotes employee engagement, fair treatment, safety, food safety, quality, and NOW’s Core Values. The position supports production at the 391 and 395 manufacturing facilities in Bloomingdale, in Packaging and Processing. It requires working the Weekend E Shift, 6:00 p.m. to 6:30 a.m. Friday through Sunday, and the ability to work a flexible schedule, including off shifts and weekends as business needs require.

Requirements

  • Associate’s degree, or at least three years of related experience in a food manufacturing or GMP environment, or an equivalent combination of education and experience.
  • Prior lead experience and/or supervisory experience in a GMP environment.
  • Intermediate Microsoft Word and Excel skills.
  • Ability to read, analyze, and interpret technical procedures and governmental regulations; write reports, business correspondence, and procedures; and present information and respond to questions from groups of managers, employees, or visitors.
  • Ability to calculate figures and amounts such as proportions, percentages, and metric or volume-to-weight conversions.
  • Ability to coordinate and lead a team to meet KPIs, make real-time decisions using available information, assess staffing needs, and collaborate across departments.
  • Strong verbal and written communication, analytical, problem-solving, organization, time-management, and attention-to-detail skills.
  • Ability to coach and train staff, lead the work of others, provide feedback, and work collaboratively with diverse teams.
  • Ability to work a flexible schedule, including off shifts and weekends, to support business needs.
  • Ability to work at both the 391 and 395 manufacturing facilities in Bloomingdale, in Packaging and Processing.
  • Ability to meet the physical demands of the job, including prolonged standing and walking, using stairs, bending, squatting, kneeling, reaching, handling items, and lifting, moving, pushing, and pulling as described in the posting.
  • Ability to operate hand-operated electronic lifting equipment (Interthor).

Nice To Haves

  • Bachelor’s degree.
  • Experience in Lean Manufacturing, including 5S and Lean Practices.
  • Oral and written Spanish language skills.

Responsibilities

  • Oversee and monitor day-to-day operations in assigned areas, including workflow, work in process, job assignments, and employee rotations.
  • Participate in production scheduling, review advance schedules, communicate issues proactively, and coordinate schedules with Leads and employees to meet daily production plans.
  • Prepare and review daily production reports for schedule adherence, efficiency, and other data, and provide reports and information to managers and designated personnel.
  • Ensure production-area key performance indicators are met or exceeded and measure daily productivity against standards.
  • Collaborate with other departments to obtain supplies, products, equipment, and services needed to meet production schedules.
  • Work with other supervisors to resolve shared issues and build teamwork across shifts.
  • Recommend improvements to production methods, equipment performance, and product quality.
  • Monitor product and packaging quality and work with Quality to ensure specifications are met and products and packaging are neat, clean, correctly packed, and labeled.
  • Ensure safety and quality policies and procedures are followed and enforced, and comply with safety and GMP requirements.
  • Participate in root cause analysis and plant continuous improvement initiatives, and recommend continuous improvement ideas.
  • Support positive employee relations and fair, respectful treatment; address employee concerns and requests in a timely and caring manner and value employees’ ideas and perspectives.
  • Set team objectives, measure performance, and engage in team performance management with guidance and coaching from the manager.
  • Participate in Tier II meetings and align team objectives with NOW’s Core Values and operating tenets.
  • Support a culture of safe production, model safe work practices, participate in safety activities, report incidents and hazards, and communicate safety concerns and prevention input to the manager.
  • Ensure completion of job safety analyses, safety inspections, and employee training; communicate safe work practices and information to the department.
  • Facilitate employee participation in safety activity card programs and safety teams; complete incident investigation reports by the end of the shift when an incident is reported; conduct safety contacts and document corrective and preventative actions.
  • Directly supervise Production employees and oversee compliance with production rules, company policies, government regulations, health and safety rules, and quality standards.
  • Interview, hire, train, plan and assign work, direct employees, appraise performance, reward and discipline employees, and address complaints and resolve problems.
  • Coordinate and lead daily team activities to meet manager-set KPIs, emphasizing employees, safety, food safety, and quality; review KPIs and make proactive staffing decisions.
  • Collaborate across departments to address cross-functional concerns in a timely and effective manner, and lead visibly on the floor by example.
  • Work at both the 391 and 395 manufacturing facilities in Packaging and Processing.
  • Operate hand-operated electronic lifting equipment (Interthor) as needed.
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