Customer Focused Team Lead

Dynamic Source Manufacturing•Tempe, AZ

3d•Onsite

About The Position

The Production Group Leader oversees all production related functions of a specific production area, product or department. The Group Leader supports and gives direction and guidance to production employees so they can perform work effectively and efficiently. Group Leaders help resolve internal or external issues to the department while bringing continuity between shifts and departments. Group Leaders help drive, improve and sustain Lean Manufacturing initiatives.

Requirements

High School Diploma or GED and 2+ years of on the job training/experience
Previous leadership, project management or involvement in continuous improvement programs is an advantage
Analytical and strong problem solver – able to identify, escalate and effectively resolve issues using root cause analysis tools
Basic proficiency with Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
Able to learn and become proficient in the use of an ERP system and other databases
Strong verbal, written and listening communication skills - ability to clearly and concisely convey information in a timely and accurate manner
Excellent organizational skills – ability to multitask and effectively prioritize and perform tasks efficiently
Self-directed and can work with internal and external stakeholders to achieve results in a fast-paced environment
Available for periodic overtime.

Nice To Haves

Manufacturing: 1 year (Preferred)
IPC-610 Certification (Preferred)
Night Shift (Preferred)

Responsibilities

Active participant in implementing, improving and sustaining Lean Manufacturing methodologies
Adhere to and provide feedback on how to improve Group Leader Standard Work
Monitor all daily functions of their production area with respect to production output, customer service, daily priorities, scrap management, quality and production processes
Ensure efficiency targets are being met and constantly looking to improve them
Monitor and manage shift priorities, deliveries and setting up staff accordingly to meet deadlines
Ensure employees follow established procedures throughout manufacturing processes using required materials and tools
Perform shift change communication with peers outlining work accomplished, work load, production issues and delivery priorities
Work collaboratively with support departments and other group leaders in the attainment of DSM’s business goals
Able to interpret Quality “IPC” and customer requirements to make off shift calls in the absence of QA and report issues when support arrives
Oversee the training for all employees in specific area(s) – identifying and addressing training requirements/gaps, coaching and providing continuous feedback to ensure employees understand what required skills and knowledge they need to effectively perform work
Collaborate with the Production Manager to resolve minor issues or conflict within the teams
Advocate for DSM’s health and safety program – ensuring all safety guidelines are being followed, interpreting safety data sheets (SDS) for employees and making recommendations to current processes
Carry out supervisory responsibilities in accordance with DSM’s policies and applicable laws