Production & Event Operations Assistant
About The Position
The Production & Event Operations Assistant provides part-time support for live performances and events at Tacoma City Theaters, including the Pantages Theater, Rialto Theater, and Theatre on the Square. Working primarily with Production and Events, the role supports production administration, crew scheduling documentation, event preparation, and backstage operations, while also providing front-of-house and general event operations support as needed. The ideal candidate is organized, dependable, adaptable, and comfortable working in a fast-paced live-event environment. Hours vary with the event calendar and operational needs and may include show-day shifts exceeding 12 hours. Work is performed in office, theater, backstage, loading dock, and front-of-house environments. The position involves regular interaction with staff, union personnel, touring representatives, vendors, and guests, and may require work across multiple theater locations. Flexible availability is required, including evenings, weekends, and holidays. The role may require frequent walking, standing, bending, reaching, lifting, and climbing stairs; carrying up to 50 pounds; and remaining on one's feet for extended periods. Work must be performed safely in active backstage and production environments. The hourly rate is $21–$23, depending on experience. Overtime is paid at time and one-half for weekly hours over 40. Sick leave is paid in accordance with Washington state law.
Requirements
- High school diploma or equivalent required.
- Strong organizational skills, attention to detail, and ability to manage multiple tasks.
- Good written and verbal communication skills.
- Basic proficiency in Microsoft Office, including Outlook, Word, and Excel.
- Ability to work independently on assigned tasks and collaboratively with others.
- Dependable, adaptable, and comfortable working in a changing event environment.
- Flexible availability, including evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, with or without reasonable accommodation.
- Ability to remain on feet for extended periods and work safely in active backstage and production environments.
Nice To Haves
- Previous experience in theater, live events, production, or administrative support.
- Familiarity with backstage operations and union labor environments.
Responsibilities
- Assist the Production Manager with crew schedules, call information, production paperwork, event documentation, and administrative tasks.
- Support new-hire paperwork, onboarding documentation, and crew time records for IATSE union personnel.
- Assist with event-related parking permits, deliveries, equipment rentals, and other production logistics.
- Maintain accurate production records, checklists, schedules, and administrative files.
- Provide on-site support and coverage for rehearsals, performances, rentals, special events, load-ins, and load-outs as assigned.
- Assist with backstage preparation, including dressing rooms, hospitality setup and breakdown, signage, credentials, and artist needs.
- Monitor backstage readiness and communicate schedules, operational updates, and concerns to appropriate personnel.
- Assist with front-of-house preparation, event setup, guest services, staff check-in, and general event logistics as needed.
- Maintain positive working relationships with staff, union personnel, touring representatives, vendors, and guests while following established venue policies and safety procedures.
- Escalate matters involving safety, staffing, finances, contractual obligations, labor issues, or significant operational impacts to management.
- Perform other related duties as assigned.
Benefits
- Overtime paid at time and one-half for weekly hours over 40.
- Sick leave paid in accordance with Washington state law.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
