Production & Distribution Supervisor

Second Harvest•Etobicoke, ON

39d•CA$60,000 - CA$70,000•Onsite

About The Position

Second Harvest is Canada’s largest food rescue organization and the expert in perishable food recovery. We rescue surplus, unsold food from across the supply chain and redistribute it to non-profits across the country to feed communities. Demonstrating our values of Innovation, Impact and Integrity, we strive for No Waste. No Hunger. The role of Production & Distribution Supervisor supports the launch and operation of our new produce processing facility within the Second Harvest warehouse at 120 the East Mall. The Production & Distribution Supervisor oversees daily production of food for distribution to our network of non-profit partners, ensuring food safety, quality, operational efficiency, and regulatory compliance. As part of the Supply Chain team, this role will establish production standards, optimize workflows, and support a scalable processing operation.

Requirements

3–5 years of experience in food production or manufacturing.
Supervisory experience in a production environment.
Knowledge of food safety, quality, and regulatory compliance systems.
Experience managing production schedules, staffing, and operational targets.
Proficiency with Microsoft Office and production management systems.
Ability to work in physically demanding production environments.
Strong organizational, problem-solving, and critical-thinking skills.
Process-oriented mindset with a focus on continuous improvement.
Detail-oriented with strong planning and record-keeping abilities.
Commitment to EDI, accessibility (AODA), environmental stewardship, and Second Harvest’s mission to reduce food waste and increase food access.

Nice To Haves

HACCP certification.
Experience in fresh produce processing.
Warehouse and distribution operations experience.
First Aid and/or forklift certification.
Experience supervising temporary labour and volunteer teams.

Responsibilities

Supervise daily fruit and vegetable processing operations from receiving through packaging, ensuring production targets, quality standards, and temperature controls are met.
Plan and coordinate production schedules to align with inventory levels, incoming supply, and distribution requirements.
Monitor production performance by tracking throughput, yield, waste, downtime, and labour efficiency, and reporting results to leadership.
Maintain accurate production, inventory, and traceability records to support operational efficiency and regulatory compliance.
Ensure compliance with food safety regulations, sanitation standards, allergen controls, and internal quality assurance programs.
Investigate food safety and quality concerns, manage non-conforming products, implement corrective actions, and support audits and inspections.
Oversee the safe operation, inspection, maintenance, and repair coordination of processing and packaging equipment and production facilities.
Manage production staffing needs by scheduling, training, coaching, and supervising employees, temporary workers, and volunteers while fostering a safe and inclusive workplace.
Coordinate packing, labeling, inventory, and shipment preparation while collaborating with warehouse and logistics teams to meet distribution schedules.
Drive continuous improvement initiatives by identifying process efficiencies, managing production supplies and parts inventory, and communicating operational risks, issues, and performance updates.

Benefits

Comprehensive group insurance (health, dental, life, AD&D and Long-Term disability)
Employer match contributions (3%) to a Defined Benefit Pension Plan.
Employer match contributions (up to 4%) to a Group Retirement Savings Plan.
Access to parental leave top-up.
4 weeks of annual vacation & 1 additional day per year of service (max 30).
10 paid sick days & 3 personal days.
Summer Half-Days to further extend long weekends & Winter holiday closure.
Access to an Employee and Family Assistance Program.
Professional growth in a role that makes a real difference.
Flexible work hours and a commitment to work-life balance.