Production Development Manager
About The Position
Toll Brothers, America's leading luxury home builder, seeks a Production Development Manager to join our division based at our corporate office in Fort Washington, Pennsylvania. The Production Development Manager will be an expert in instructional design. This position will manage the strategic initiative from project management and content development to end-user delivery. They will work across the department to create innovative educational content using sound instructional design methodologies and effective project management skills to increase the success of the production and customer care organization.
Requirements
- Ability to work well in a team environment, as well as independently, to meet deadlines
- Superior interpersonal, writing, and communication skills with all levels of our organization, and exhibits a strong ability to organize ideas clearly and concisely
- Professional and engaging training delivery for all learners, virtually and in person
- Ability to solve problems with minimal supervision and balance multiple projects while working constructively in a team environment
- Demonstrates a strong interest in growth and knowledge transformation with a genuine interest in supporting learners with a wide range of skills and abilities
- Bachelor’s degree, preferably in Instructional Design, Construction Management, or Communications
- 7+ years in instructional design and/or curriculum development for synchronous and asynchronous curricula
- 5+ years of previous training facilitation experience
- Ability to travel 40% of the time
Nice To Haves
- Graduate degrees (preferably in relevant fields such as Real Estate Development, Construction Management, Engineering, etc.)
- Experience or internships within residential real estate/homebuilding
Responsibilities
- Enhance our existing curriculum of instructional materials for traditional instructor-led courses and online programs, learning aids and/or other programs as needed
- Write effective copy, instructional text, audio scripts and video scripts
- Know how to connect with the audience
- Brainstorm creative and innovative instructional design strategies
- Lead project meetings, prioritize, resolve conflicts, and manage project plans in accordance with the National Production teams' budgets and timelines
- Develop materials for courses based on information provided by subject matter experts to create impactful training content
- Research and identify ways to foster a collaborative training environment and grow the Production and Customer Care teams' learning presence
- Recommend changes to existing courses, including technology or instructional methods, to achieve increased adoption of the material
- Continuously analyze courses to ensure they meet Toll Brothers brand standards, achieve positive reviews, and elicit behavior changes
- Remain aware of all emerging instructional technologies and make recommendations about when to adopt
- Conduct training-the-trainer classes for trainers/Production leaders to deliver consistent high-level training
Benefits
- comprehensive medical/dental
- 401(k)
- discounted stock purchase
- discounts on mortgages, homes, appliances, and much more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
