Temp-to-Hire Production Designer

NorthStar Care

4d•$59,000 - $65,000•Remote

About The Position

NorthStar Care is seeking a Production Designer on a temp-to-hire basis to turn creative concepts into polished, on-brand assets across clinical, marketing, and digital channels. The role combines hands-on production design with practical, advanced AI fluency. The designer will use AI tools to support creative production and help develop prompts, workflows, and standards that make AI use consistent, on-brand, and compliant across the team. The role supports a multidisciplinary, mission-driven virtual treatment program for Alcohol Use Disorder and Substance Use Disorder. Work includes production design for print and digital channels, patient education materials, WordPress updates, short-form video editing, and simple motion graphics. The designer will collaborate with Brand & Engagement leadership, the Senior Designer, clinical leadership, Marketing and Growth, and General Leadership & Communications. The position requires careful review of AI-assisted and other work for accuracy, brand fit, stigma-free language, accessibility, privacy, and compliance. Clinical or medical content must be routed through clinical leadership review. Training and development are provided, and the listing specifies work from home.

Requirements

Expert proficiency in Adobe Creative Cloud, including Illustrator, InDesign, Photoshop, and Premiere Pro.
HTML/CSS skills.
WordPress skills, including updating content and supporting layout or theme modifications.
Functional understanding of HTML, CSS, and basic JavaScript to troubleshoot layout issues, customize elements, or collaborate with developers.
Demonstrated skill in layout design, information hierarchy, and accessible visual communication.
Ability to work autonomously while contributing to a highly collaborative, mission-driven team.
A portfolio demonstrating strong design craft, cross-channel versatility, and thoughtful, human-centered work.
Compassionate, thoughtful, meticulous, curious, open to feedback, and continuously learning.
Ability to translate complex ideas into humane, digestible visuals.
Comfort working in a fast-paced, mission-driven environment.
Passion for improving the lives of individuals living with AUD/SUD.
Ability to follow privacy and AI policies, including not entering patient information or protected health information into AI tools.

Nice To Haves

After Effects proficiency.
Java, JSON, PHP, Python, or related programming experience.
Experience designing clinical or scientific content, healthcare communications, or data visualization.
Experience working within and evolving brand systems.
Experience in behavioral health, medical design, public health, or patient education.
Experience with UX/UI tools such as Figma or Adobe XD.
Familiarity with accessibility standards such as WCAG.
Experience designing for vulnerable or stigma-impacted populations.
Motion graphics experience.
Data visualization experience for clinical outcomes or research.
Experience with VR environments or immersive media.

Responsibilities

Produce high-quality, on-brand assets for social media, email, paid campaigns, web, presentations, print, and employer- and payer-facing materials.
Resize, adapt, and version creative across platforms, formats, and audiences quickly and accurately.
Prepare production-ready files for print vendors, web, and digital partners.
Maintain organized asset libraries, templates, file naming, and version control.
Ensure deliverables uphold NorthStar's brand pillars of compassion, clarity, and scientific integrity.
Use Claude and ChatGPT in daily production work, including drafting copy variations, building creative briefs, exploring layouts and concepts, checking work against brand standards, and solving technical problems.
Write, test, and refine prompts to produce consistent, high-quality, on-brand results.
Help the team decide when to use Claude, ChatGPT, or human judgment for a task.
Build and maintain reusable AI resources, including Claude Projects and Skills, custom GPTs, prompt libraries, and templates.
Use AI image and design tools responsibly and review every output before use.
Use AI to support code-based design work such as HTML/CSS snippets, interactive prototypes, and WordPress layout fixes.
Document AI workflows, share best practices, stay current on AI developments, and recommend useful tools.
Follow AI and privacy policies, including never entering patient information or other protected health information into AI tools.
Review AI-assisted work for accuracy, brand fit, stigma-free language, and accessibility; route clinical or medical content through clinical leadership and flag claims or statistics that need sources.
Respect copyright and licensing rules for AI-generated and stock assets.
Create clear, stigma-free, patient-centered materials such as patient guides, medication-education handouts, and educational resources from content approved by clinical leadership.
Translate complex scientific and medical information into accessible graphics and design for diverse patient populations with attention to accessibility, readability, and trauma-informed communication.
Support page layouts and content updates on the WordPress website.
Edit short-form videos and create simple motion graphics for marketing, patient education, and internal communications.
Follow accessibility, performance, and responsive-design best practices.
Collaborate with Brand & Engagement leadership, the Senior Designer, clinical leadership, Marketing and Growth, and General Leadership & Communications.