Production Coordinator (Social Publishing)

TEKsystems•New York, NY

15h•$35 - $35•Remote

About The Position

We're looking for a Production Coordinator to join the Infrastructure Comms team, supporting the messaging and production efforts behind a data center and infrastructure social media presence across national channels. This includes 33 Data Center Pages focused on hyper-local communities, 1 global Data Centers page telling the overarching infrastructure narrative, and the social channels for a program creating jobs for fiber optics technicians and skilled tradespeople across the nation. This role is responsible for publishing across social platforms, keeping editorial calendars and asset libraries accurate and up to date, and ensuring every piece of content meets quality standards before it goes live. The ideal candidate is passionate about social media, an excellent writer who can adapt to a brand tone of voice, deeply fluent in current social trends, highly organized, and calm under pressure, including during crisis communications and escalation situations. They should be comfortable using AI tools to work faster and smarter and be able to build strong relationships across cross-functional teams and external partners.

Requirements

4+ years of social media publishing or production experience, ideally supporting a large brand or social media organization
Deep fluency publishing and building content across Facebook, Instagram, X, Threads, and LinkedIn
Strong copywriting skills, with the ability to write in a defined brand tone of voice
Strong understanding of social media platforms and current social trends
Experience using AI tools for content creation, copywriting, or production workflows
Familiarity with editorial calendaring, asset/media management, and project management software (JIRA preferred)
Experience with crisis communications and escalation handling
Ability to provide clear, constructive feedback on creative work
Strong relationship-building skills with cross-functional teams and external partners
Highly organized, detail-oriented, and able to thrive in a fast-paced, deadline-driven environment
Ability to manage high-quality publishing output with limited resources

Responsibilities

Assist the team with all elements of production and publishing, including:
Publish content across social platforms, including Facebook, Instagram, X, Threads, and LinkedIn
Conduct QA on all final deliverables before they go live
Update, maintain, and track social and editorial calendars
Support editorial calendaring and planning across all channels
Manage asset and media libraries, including archiving
Update team resources and documentation
Copywrite and adapt content in the appropriate brand tone of voice, from the global infrastructure narrative to hyper-local community storytelling
Provide notes and feedback on creative assets
Support crisis communications and escalation workflows, including monitoring and routing sensitive community comments
Coordinate with external and production partners
Build working relationships with cross-functional teams, including Communications, Policy, Community Engagement, and others
Use AI tools to support production, copywriting, and workflow efficiency
Track projects and publishing requests through JIRA