Production Control Customer Fulfillment and Inventory Integrity

Western Digital • San Jose, CA

2d • Onsite

About The Position

We're looking for a detail-oriented and organized Production Control Customer Fulfillment and Inventory Integrity Support professional to join our team in San Jose, United States. In this role, you will be responsible for maintaining accurate inventory records, supporting production control operations, and ensuring seamless customer fulfillment processes. You will work collaboratively with cross-functional teams to optimize inventory levels, resolve discrepancies, and support the overall efficiency of our supply chain operations. The work schedule for this role will be Monday-Friday 8am-5pm with some overtime and weekend coverage as needed.

Requirements

• Proven experience in inventory management, production control, or supply chain operations
• Proficiency with inventory management systems, MES and ERP software, Excel, PowerPoint, Word, Outlook
• Strong analytical and problem-solving skills with the ability to interpret data and metrics
• Excellent organizational and time management abilities
• Attention to detail with a commitment to accuracy and quality
• Solid understanding of production planning, inventory control, and fulfillment processes
• Effective written and verbal communication skills
• Ability to work efficiently in a fast-paced, dynamic environment
• Capability to multitask and prioritize competing demands

Nice To Haves

• Background in supply chain, logistics, or operations
• Experience with data analysis tools and reporting software

Responsibilities

• Monitor and maintain inventory accuracy through regular audits, cycle counts, and system reconciliations
• Process customer fulfillment orders with precision, verifying order accuracy and coordinating shipment logistics
• Communicate with customers shipment details
• Analyze inventory data and production metrics to identify trends, inefficiencies, and opportunities for improvement
• Investigate and resolve inventory discrepancies, documenting root causes and implementing corrective actions
• Maintain organized records and documentation related to production control, inventory transactions, and fulfillment activities
• Communicate effectively with warehouse, production, and customer service teams to ensure alignment and timely order fulfillment
• Generate reports on inventory levels, production status, and fulfillment performance for management review
• Support the implementation and optimization of inventory management systems and processes
• Ensure compliance with company policies, procedures, and quality standards in all operational activities

Benefits

• paid vacation time
• paid sick leave
• medical/dental/vision insurance
• life, accident and disability insurance
• tax-advantaged flexible spending and health savings accounts
• employee assistance program
• other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
• tuition reimbursement
• transit
• the Applause Program
• employee stock purchase plan
• the WD Savings 401(k) Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed