Production Control Associate, I

Info Image•Brisbane, CA

17h•Onsite

About The Position

This role is responsible for preparing job work orders for production runs, managing job statuses to ensure contractual deadlines are met, and performing final balancing of jobs. The associate will also handle various production-related functions during downtime and respond to communication requests. Key responsibilities include updating work orders based on the Statement of Work (SOW), ensuring all necessary production information is present, and tracking job statuses. The associate will also manage current samples, send correspondence regarding job errors, and escalate issues that may impact deadlines. A critical part of the role involves end-of-day verification of jobs and final preparation for docket uploads and archival.

Requirements

High School Diploma or GED preferred
Possess a valid State issued Driver’s License or Identification Card in the applicable state of employment at all times
Demonstrates a can-do team attitude with the ability to take direction and engage with other departments in a professional manner
Strong organizational skills and be detail oriented; ability to multi-task
Proficiency with Microsoft Office Suite
Excellent communication skills
Legally authorized to work in the United States on a full-time basis immediately
Able to commute into an office and reside locally

Responsibilities

Prepares job work orders for production runs by updating information based on the Statement of Work (SOW).
Ensures all necessary information for production is present on work orders and follows up on missing/incorrect information.
Manages current samples on hand for inserts, envelopes, and printed production samples.
Tracks all job statuses to ensure jobs meet contractual deadlines.
Sends correspondence to various departments regarding job specifics and errors.
Escalates issues that may endanger the job missing its contractual deadline.
Performs end-of-day verification of all jobs received and follows up on unaccounted jobs.
Performs final prep for docket upload, files, and organizes physical dockets.
Prepares, uploads, stages for archival, or sends documents as requested.
Sends electronic copies of UPS logs, meter logs, and daily production totals to designated recipients daily.
Responds to all requests from multiple communication systems timely, accurately, and professionally.
Performs various production-related functions during downtime, including Return Mail processing, Manual Production, and High-speed production.