Production Control Assistant

Aeroman•Jacksonville, FL

68d

About The Position

The Production Control Assistant (PCA) supports maintenance work booth operations by auditing aircraft maintenance documentation during work and at completion, entering data, and scanning audited copies into the archive. The PCA creates a repair station record for completed work packages and ships them to customers. The role also performs routine and specialized clerical support in accordance with standard operating procedures and uses personal computer applications to complete assigned tasks.

Requirements

High school diploma or GED.
Fluency in spoken and written English.
Proficiency in Microsoft Word, Excel, and Project.
Ability to perform daily transactions in Flightstar’s ERP system and customer portals.
Above-average organizational skills.
Strong customer-service aptitude.
Strong communication skills.
Strong attention to detail and follow-through.
Multitasking techniques and typing proficiency.

Nice To Haves

College degree.
Spanish language skills.
At least one year of relevant aircraft-industry experience.

Responsibilities

Maintain proficiency in required customer data-entry systems and portals.
Enter work-package data accurately, consistently, and in a timely manner.
Audit work packages for accuracy in a timely manner.
Work with the Planning Department to add items to the work scope, including engineering items and after-hours work-order changes.
Attach material certificates to work cards.
Follow up on work cards requiring corrections.
Maintain a running tally of audited paperwork.
Scan work packages to create repair station maintenance records.
File work cards and non-routine work cards accurately and promptly.
Provide a daily shift turnover by email, highlighting impending action items.
Ship completed work packages to customers as needed and upload work packages to customer systems when required.
Support the maintenance work booth by updating reports, managing document control, and informing the Project Manager of needed document corrections.
Follow controlled work booth and safety procedures and use appropriate safety equipment as required.
Perform other duties as assigned.