Part-Time Production Associate - Thornton Store

Goodwill of Colorado•Northglenn, CO

About The Position

The Associate I, Retail Production primarily works in a production environment processing and sorting donated items according to company quality standards and guidelines. Duties include determining which items are suitable for the sales floor, pricing and testing items as required, and keeping production and sales-floor areas stocked, organized, clean, and presentable. The associate may occasionally interact with customers and is expected to communicate responsively and provide excellent customer service. Depending on business needs and training, assignments may include hardlines, softlines, housewares, electronics, mechanical goods, books, shoes, and occasionally donations. The role may also include processing e-commerce products and cross-training or providing backup in other areas.

Requirements

  • Ability to meet the essential duties satisfactorily, with reasonable accommodations where applicable.
  • Attention to detail and ability to make decisions.
  • Ability to use basic technology to follow company standards.
  • Ability to use judgment to assess product quality and value and determine pricing, researching value as necessary.
  • Ability to see color and assess product quality and value.
  • Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
  • Ability to use a dolly and pallet jack as required.
  • Ability to work a varied schedule, including weekends, evenings, and holidays as needed, with occasional overtime.
  • Weekend and morning availability required.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of retail experience preferred.

Responsibilities

  • Meet or exceed productivity standards and key performance indicators for assigned duties.
  • Sort donated items by type, season, color, and product quality.
  • Hang, size, price, tag, and prepare items for sale.
  • Inspect and quickly test plug-in or battery-operated items as needed to confirm they work properly.
  • Set prices according to Goodwill quality and value standards, researching items online or using company tools when needed.
  • Keep production and sales-floor areas organized, stocked, properly merchandised, and clean.
  • Provide customer service to staff and customers and answer product questions as needed.
  • Rotate or remove old or unsold merchandise to refresh the sales-floor selection.
  • Process e-commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
  • Follow retail center policies, procedures, and safety processes.
  • Keep work areas clear and organized and follow continuous improvement standards.
  • Cross-train in other departments or areas and provide backup as required.
  • Perform additional duties and responsibilities as required.

Benefits

  • DailyPay access to earned pay on the employee’s chosen schedule (voluntary benefit).
  • Part-time Retail and Sales/Operations employees are eligible for paid holidays, sick leave, jury duty, and bereavement leave.
  • Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; participation requires being at least 18 years old.
  • Employer is eligible for the Public Service Loan Forgiveness Program.
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