Production Associate - Grand Junction Store

Goodwill of Colorado•Grand Junction, CO

About The Position

The Associate I, Retail Production primarily works in a production environment processing and sorting donated items according to company quality standards and guidelines to determine which items are suitable for sale. Work includes pricing and testing items as required and keeping the sales floor stocked, organized, and presentable. The associate may interact with customers and is expected to communicate responsively and provide excellent customer service. Depending on business needs and training, assignments may include hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes; the associate may occasionally work in donations and may also process e-commerce products. This is a full-time role paying $16.51 per hour. Open availability is requested, with mornings required. The schedule may vary and include weekends, evenings, holidays, and occasional overtime. The role is based at the Grand Junction store and involves working in a fast-paced, goal-driven environment.

Requirements

  • High school diploma or equivalent preferred.
  • One year of retail experience preferred.
  • Attention to detail and ability to make decisions.
  • Ability to use basic technology to follow company standards.
  • Ability to use judgment to assess product quality and value and determine pricing, including researching value as needed.
  • Ability to see color and assess product quality and value.
  • Effective communication with customers, managers, supervisors, staff, and peers.
  • Ability to use a dolly and pallet jack as required.
  • Ability to work a varied schedule, potentially including weekends, evenings, holidays, and occasional overtime.
  • Ability to meet the physical demands of the role, including lifting and carrying items, pushing and pulling, reaching, twisting, bending, kneeling or crawling, squatting, occasional climbing, frequent walking, and continuous standing and hand movements.

Nice To Haves

  • High school diploma or equivalent.
  • One year of retail experience.

Responsibilities

  • Meet or exceed productivity standards and key performance indicators for assigned duties.
  • Sort donated items by type, season, color, and product quality.
  • Hang, size, price, tag, and prepare merchandise for sale.
  • Inspect and quick-test plug-in or battery-operated items to ensure they are in workable condition.
  • Price products according to Goodwill standards for quality and value, researching items as necessary using the internet or company tools.
  • Keep production and sales-floor areas organized, stocked, properly merchandised, and clean.
  • Provide excellent customer service to staff and customers, including answering product questions.
  • Rotate or remove old or unsold products from the sales floor in a timely manner.
  • Process e-commerce products as assigned, including sorting, hanging, sizing, pricing, and tagging.
  • Follow retail center policies, procedures, and safety processes.
  • Keep work areas clear and organized and follow continuous improvement standards.
  • Cross-train in other departments or areas and provide backup as required.
  • Perform additional duties and responsibilities as required.

Benefits

  • DailyPay access to earned pay on the employee's chosen schedule.
  • Public Service Loan Forgiveness Program (PSLF)-eligible employer.
  • Full-time Retail/Sales/Operations employees are eligible for medical, dental, vision, short-term disability, life and accidental death and dismemberment coverage, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
  • Paid time off for vacation, sick leave, holidays, floating holidays, jury duty, and bereavement leave.
  • Retirement plan with pre-tax or post-tax (Roth) contributions; participation requires being at least 18 years old.
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