Production Associate - Grand Junction Store

Goodwill of Colorado • Grand Junction, CO

2d • Onsite

About The Position

The Associate I, Retail Production primarily works in a production environment processing and sorting donated items according to company quality standards and guidelines. Duties include determining which items are suitable for sale, pricing and testing items as required, and keeping the sales floor stocked, organized, clean, and presentable. The associate may interact with customers and is expected to communicate responsively and provide excellent customer service.

The associate may be assigned to trained areas such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, based on business needs, and may occasionally work in donations. The role is in a fast-paced, goal-driven environment and may also include processing e-commerce products. Full-time positions are available; open availability with mornings required. A varied schedule may include weekends, evenings, holidays, and occasional overtime as needed.

Requirements

• Attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to use judgment to assess product quality and value and determine pricing, researching value as necessary.
• Ability to see color and assess product quality and value.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime as needed.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Meet or exceed productivity standards and key performance indicators for assigned duties.
• Sort donated items by type, season, color, and product quality.
• Hang, size, price, tag, and prepare items for sale on the sales floor.
• Inspect and quick-test plug-in or battery-operated items as needed to confirm they are in workable condition.
• Price items according to Goodwill quality and value standards, researching value or using company tools and standards as necessary.
• Keep production and sales-floor areas organized, stocked, properly merchandised, and clean.
• Provide customer service to staff and customers and answer product questions as needed.
• Rotate or remove old or unsold merchandise from the sales floor in a timely manner.
• Process e-commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail center policies and procedures and maintain clear, organized work areas in accordance with continuous improvement standards.
• Follow safety processes and procedures to help maintain a safe environment for employees and customers.
• Cross-train in other departments or areas and provide backup as required.
• Perform additional duties and responsibilities as required.

Benefits

• Eligible for Daily Pay, a voluntary benefit that provides access to pay on the employee’s chosen schedule.
• Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.
• Full-time employees in Retail, Sales/Operations are eligible for medical, dental, vision, short-term disability, life and accidental death and dismemberment coverage, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
• Eligible paid time off includes vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; employees must be at least 18 years old to participate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED