Production Associate - County Line Store

Goodwill of Colorado • Littleton, CO

5d

About The Position

The Production Associate (Associate I, Retail Production) processes and sorts donated items according to company quality standards and guidelines, determining which items are suitable for sale. Work includes pricing and testing items when required and keeping the sales floor stocked, organized, clean, and presentable. The role is primarily in a production environment, with occasional customer contact and possible assignments in donations. Associates may be assigned to trained areas such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, depending on business needs. The position is full-time, pays $16.51 per hour, and may require a varied schedule that includes weekends, evenings, holidays, and occasional overtime.

The role requires meeting productivity expectations and providing responsive, helpful service to customers and coworkers in a fast-paced, goal-driven environment. Associates may also process e-commerce items and cross-train or provide backup in other areas as needed.

The work has substantial physical demands, including frequent lifting and carrying of moderate-weight items, continuous standing and hand use, and frequent walking, reaching, bending, pushing, and pulling. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to use judgment to assess product quality and value and determine pricing, including researching value as necessary.
• Ability to see color.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.
• Ability to meet the physical demands described for the role; reasonable accommodations may be made.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Meet or exceed productivity standards and key performance indicators for assigned duties.
• Sort donated items by type, season, color, and quality.
• Hang, size, price, tag, and prepare items for sale on the sales floor.
• Inspect and quick-test plug-in or battery-powered items as needed.
• Price items according to company standards for quality and value, researching items as necessary using the internet or company tools.
• Keep production and sales-floor areas organized, stocked, properly merchandised, and clean.
• Provide excellent customer service to staff and customers and answer product questions as needed.
• Rotate or remove old or unsold products from the sales floor in a timely manner.
• Process e-commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail center policies and procedures and maintain clear, organized work areas in accordance with continuous-improvement standards.
• Follow safety processes and procedures to support a safe environment for employees and customers.
• Cross-train in other departments or areas and provide backup as required.
• Work in donations or other trained retail areas as business needs require.

Benefits

• Daily Pay access, a voluntary benefit that lets employees access pay on their own schedule.
• Public Service Loan Forgiveness Program eligible employer.
• Full-time employees in Retail and Sales/Operations are eligible for medical, dental, vision, short-term disability, life and accidental death and dismemberment coverage, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
• Paid time off including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave for eligible full-time employees.
• Employees may contribute to the retirement plan on a pre-tax or Roth basis; participants must be at least 18 years old.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED