Production Assistant

Tom Curren Companies • Auburndale, MA

6d • Onsite

About The Position

Picture yourself teamed up with some of the smartest, skillful people in the Boston Area, working to redesign, restore, and make beautiful again, some of the finest homes in the best neighborhoods in and around Boston. We have thousands of glowing customer reviews and 40 years' worth of delighted, repeat clients. Our clients love us because we listen to what they want and make their dreams a reality! We're fanatics about getting things done right, and on time! We work in a fast-paced, constantly changing environment where building relationships with your co-workers, creating a great company culture and going the extra mile for each other is valued and promoted. This position reports to the Resource Planning Manager and is primarily responsible for administrative support of the Production team. Update and maintain the production schedule daily for field crews to ensure customer service requirements and committed timelines are being met, and production capacity is being optimized. Maintain a daily schedule that the Production Management Team will execute, including daily tracking of progress, delays, permitting, and other important project details. Work closely with Production Team and field teams to document, plan, forecast production activities as well as provide stellar customer service to our clients, trade partners, and all other stakeholders.

Requirements

• Fluent in use of technology smartphones, laptops, iPads, Google Suite, other software
• Excellent communication skills (verbal and written)
• Fluent in English
• Able to lift up to 75lbs to assist with managing incoming/outgoing deliveries
• Valid Driver's License
• Required to be in the office located in Auburndale, MA, daily (remote not available)
• Bachelor's or Associates Degree Required
• Coachable - trainable
• Competitive and ambitious
• Results-oriented - goal-driven
• Responsible and accountable for your results
• Capable of handling multiple tasks simultaneously
• Works successfully without requiring close supervision
• Professional work demeanor

Responsibilities

• Update and maintain the production schedule daily for field crews to ensure customer service requirements and committed timelines are being met, and production capacity is being optimized.
• Maintain a daily schedule that the Production Management Team will execute, including daily tracking of progress, delays, permitting, and other important project details.
• Work closely with Production Team and field teams to document, plan, forecast production activities as well as provide stellar customer service to our clients, trade partners, and all other stakeholders.
• Daily phone/email communications with Production team, Field crews, clients, subcontractors, and other stakeholders to confirm/change appointments, ensure the highest customer service experience and delivery of commitments in a timely, profitable manner.
• Assist the Production Team to effectively organize, plan, document production activities, including daily project logs, researching selections/fixtures, draft change orders/purchase orders, dumpster/portable restroom deliveries, and create physical and digital project specs/documentation.
• Assemble and maintain accurate digital and print files for all jobs accepted into Production for distribution to field crew chiefs, including all job specs, site details, and material requirements.
• Tracking and receipt of deliveries to the on-site warehouse, managing returns, and outbound deliveries.
• Jobsite visits when needed to assist members of the Production Team.
• Light office duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree