Production Assistant - Non-CDL (Truck Driver)

The Salvation Army Newark ARC•Newark, NJ

About The Position

The Salvation Army Adult Rehabilitation Center is seeking a Production Assistant (Truck Driver) to complete routes for picking up and/or dropping off donations at the warehouse, assigned donation boxes, and donor homes. The position supports the Center’s work therapy program by modeling professional conduct and work habits and supervising a Truck Helper as directed. The role contributes to the collection and resale of donated goods, which provides financial support for rehabilitation services. The Production Assistant is responsible for the safe operation and security of assigned vehicles and equipment, route planning and execution, customer service, accurate records, and careful loading and unloading of donations. The position also assists Thrift Store personnel with delivery placement and related tasks, and performs other duties assigned by the immediate supervisor and/or Administrator.

Requirements

  • Ability to communicate effectively.
  • Valid driver’s license for assigned vehicles and an acceptable DMV record.
  • Must pass a driving test.
  • Ability to lift 100 lbs.
  • Ability to read maps and plan and prioritize daily route coverage.
  • Ability to use an iPad with GPS, texting, and truck inspection reporting.
  • Excellent communication and customer service skills.
  • Medical card required depending on city and/or state requirements.
  • Must pass a DOT physical; failure to do so could result in immediate termination of employment.

Responsibilities

  • Operate the assigned vehicle and equipment safely and securely.
  • Promptly report accidents involving the truck, personal injury, or property damage to the immediate supervisor and complete required paperwork.
  • Inspect the vehicle daily, including checking air, water, oil, and other items; promptly report problems to the supervisor.
  • Keep the truck cab and box clean and remove personal items daily.
  • Plan daily routes based on assigned pickups and complete scheduled calls, including donation boxes.
  • Develop assigned routes, including bagging or carding on both sides and across the street of each pickup as instructed.
  • Treat customers courteously, accept or refuse donations appropriately, and follow the Manual for Production Assistants.
  • Report pickup problems immediately to the dispatcher.
  • Maintain a professional appearance in compliance with the company dress code.
  • Maintain complete and accurate records, including delivery manifests, trip logs, and Green Sheets.
  • Follow communication procedures and 10 codes.
  • Load and unload assigned trucks and other trucks as requested; secure and handle goods carefully to prevent movement, breakage, scratches, or other damage and make optimum use of available space.
  • Assist Thrift Store personnel with delivery placement, including moving hampers to the processing area, placing furniture on the sales floor, and removing trash.
  • Instruct and supervise the Truck Helper, providing direction and modeling good work habits, while keeping in mind the helper’s participation in a rehabilitation program.
  • Support the Adult Rehabilitation Center work therapy program by serving as an example of professional conduct and work habits and providing supervision as directed.
  • Perform other duties assigned by the immediate supervisor and/or Administrator.
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