Production Assistant Manager at Woodlawn
About The Position
The Production Assistant Manager supports the Production Manager in leading daily operations and team performance in Closeout Goods. The role provides hands-on leadership across production, helps ensure operational standards are consistently met, and serves as manager on duty when the Production Manager is absent. The Assistant Production Manager contributes to production efficiency, team development, and execution of Goodwill’s mission and brand standards. The role supervises Production Leaders, Merchandise Processors, Material Handlers, temporary workers, and program participants. It is based primarily in a warehouse environment, with moderate noise, exposure to donated goods and varying temperatures, and possible driving. The schedule is 7:30 AM–4:00 PM, varying Monday through Sunday, with flexibility needed for openings, closings, weekends, holidays, and production shifts.
Requirements
- High school diploma or equivalent preferred.
- Five years of retail or equivalent experience preferred.
- Two years of progressive retail leadership or supervisory experience preferred.
- Experience training, coaching, and developing associates.
- Proficiency in scheduling, payroll, and workforce management systems.
- Strong customer service, communication, and interpersonal skills.
- Basic math and computer proficiency.
- Ability to work a flexible schedule, including openings, closings, weekends, and holidays.
- Proper lifting, stacking, and sorting methods preferred.
- Ability to communicate effectively in English with internal and external customers.
- Regular, predictable attendance is required.
Nice To Haves
- High school diploma or equivalent.
- Five years of retail or equivalent experience.
- Two years of progressive retail leadership or supervisory experience.
- Knowledge of proper lifting, stacking, and sorting methods.
Responsibilities
- Partner with the Production Manager to oversee daily operations.
- Perform administrative and clerical functions, including ordering supplies and operational reporting.
- Ensure efficient production and pricing.
- Maintain a clean, organized, and safe environment.
- Supervise, coach, train, and support team members.
- Support onboarding and ongoing training to promote consistent operational and service standards.
- Provide feedback and partner with leadership and HR on performance management and corrective action when needed.
- Maintain employee schedules and appropriate coverage while meeting payroll targets.
- Manage time and attendance in HRIS and ensure accurate, timely payroll submission.
- Adjust staffing levels to align with production needs and business demands.
- Manage the vehicle fleet and reporting.
- Ensure smooth and secure flow of goods in compliance with safety, security, and operational standards.
- Monitor pricing practices and merchandise quality for consistency and accuracy.
- Enforce safety and loss prevention standards and maintain a safe work environment.
- Ensure compliance with organizational policies, procedures, and applicable regulations.
- Communicate effectively with leadership, other locations, and support departments.
- Collaborate with Employment and Training programs to support Goodwill’s mission and community impact.
- Work a flexible schedule in support of production, including night, weekend, and holiday shifts.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Long-term disability insurance
- Paid vacation
- Paid sick leave
- Paid holidays
- 403(b) with company match
- Employee Assistance Program
- $500 employee referral bonus when the referred candidate is hired and completes 90 days of employment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
