Production Assistant (Driver)

The Salvation Army•Providence, RI

1d•Onsite

About The Position

The Production Assistant will complete driving routes for pickup and/or drop off of donations at the warehouse, assigned donation boxes, and donor homes. This role is a personal representative of The Salvation Army, ensuring courteous customer interactions, appropriate donation acceptance/refusal, and adherence to company procedures. The position also supports the work therapy program by providing an example of professional conduct and work habits.

Requirements

Must be able to communicate effectively.
Valid driver’s license for assigned vehicles and acceptable DMV record.
Must pass driving test.
Must be able to read maps and plan and prioritize daily route coverage.
Must be able to use iPad with GPS, texting, and truck inspection report.
Must have good communication and customer service skills.
Medical card required depending on city and/or state requirement.
Passing a DOT Physical is a requirement of the job.

Responsibilities

Complete driving routes for pickup and/or drop off of donations at the warehouse, assigned donation boxes, and donor homes.
Ensure the security and safe operation of the vehicle and other assigned equipment.
Promptly report all accidents involving the truck, personal injury, or property damage to the immediate supervisor and complete necessary paperwork.
Perform daily walk-around inspections of the vehicle, checking essential components to maintain equipment in good operating condition.
Report any vehicle problems immediately to the supervisor.
Ensure the truck cab and box are clean and free of personal items daily.
Plan daily routing based on assigned pick-ups and complete all scheduled calls, including donation boxes.
Act as a personal representative of The Salvation Army, treating customers courteously, accepting or refusing donations appropriately, and strictly following the “Manual for Production Assistants”.
Report any problems in pickups immediately to the dispatcher.
Maintain a professional appearance in compliance with the company dress code.
Maintain complete and accurate records.
Adhere to communication procedures.
Responsible for loading and unloading of the assigned truck and others as requested.
Take proper care to secure and safely handle goods and materials during loading and unloading, using blankets, ropes, etc., to avoid damage and optimize space.
Provide assistance to Thrift Store personnel when delivering items to ensure proper placement and location within the store.
Instruct and supervise the Truck Helper, setting a positive example of professional conduct and work habits.
Perform other duties as assigned by the immediate supervisor and/or Administrator.