Production Application Support Consultant
About The Position
As the Consultant, Production Application Support with AESP Team, you will partner with professionals to ensure high-quality systems delivery and stability of AESP applications, specifically, ECIF (Enterprise Customer Information Facility). You will support Technology Operations' DevOps initiatives and streamline deployment activities through automation. You’ll be responsible for maintaining the production applications and day-to-day operational activities, manage escalations and modify established procedures / approaches to suit specific situations including 24 x 7 support and coordination of recovery efforts. At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
Requirements
- 4 years experience in UNIX/Linux/Solaris/Windows, JBOSS, DevOps Methodology & Tools(Jenkins, UCV, Azure Devops & iDeploy), Cloud Technology/Azure, Containers: Caas, Openshift, Feedhub – (Axway).
- Managed File Transfer, and DataBricks/DataFactory and Github Actions are strong assets.
- Computer Science, Accounting, Management Information Systems, or a related field of study.
Nice To Haves
- Managed File Transfer, and DataBricks/DataFactory and Github Actions are strong assets.
Responsibilities
- Make an impact by ensuring stability of our application and infrastructure technology for our clients.
- Identify and resolve medium to highly complex production problems for support of applications.
- Collaboratively work to identify root cause and define actions to eliminate recurrence.
- Maintain a strong knowledge of approaches, tools and techniques for anticipating, recognizing, and resolving technical (Connectivity, Software, Application or Operational) problems.
- Stay abreast of industry trends and play a key role in CIBC’s digital transformation by supporting DevOps and Agile initiatives.
- Proactively monitor and analyze supported services to identify opportunities for improvement and use automation to streamline execution.
- Coordinate and/or execute implementation plans for new medium to complex application and maintenance updates.
- Enable others through regular knowledge sharing and engagement on projects and application support.
Benefits
- competitive salary
- incentive pay
- banking benefits
- a benefits program
- defined benefit pension plan
- an employee share purchase plan
- a vacation offering
- wellbeing support
- MomentMakers, our social, points-based recognition program
- Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
