Production Administrative Assistant

Groundworks • Pittsburgh, PA

1d • Onsite

About The Position

Groundworks, North America's leading foundation repair and water management specialist, is seeking a Production Administrative Assistant. The company is a Top Workplace, offering career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. This role is suitable for individuals starting their career or looking for their next big move, providing hands-on training, advancement opportunities, and the chance to make a real impact every day. The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction, and supports the administrative needs of a busy customer service-based industry. The ideal candidate believes in serving people and solving problems, contributing to great customer experiences and service.

Requirements

• High School Degree/GED
• Must be positive and motivated with excellent communications skills
• Ability to adapt quickly to changes in work strategy
• Excellent computer skills
• Great oral and verbal communication

Nice To Haves

• 1-2 years Administrative Assistant experience preferred
• Previous call center or customer service preferred

Responsibilities

• Provide administrative support for timekeeping
• Create weekly job packs
• Create and close purchase orders
• Ensure office equipment is in working order to include scheduling maintenance
• Setting and confirming install dates
• Mailing customer information packets
• Following up with customers on a variety of issues
• Updates customer records for accuracy
• Regularly and reliably reports to work on time each working day

Benefits

• Competitive Pay
• Employee Company Ownership Opportunities
• Industry Leading Training Programs
• Leadership Development and Career Growth Tracks
• Comprehensive and Affordable Benefits Package
• Top Workplace with Award Winning Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees