Product Support Representative

Wajax • Township of Langley, BC

19h • CA$40,000 - CA$50,000 • Onsite

About The Position

Prospect and source new customer opportunities within defined territory through development of a Strategic Prospecting Plan. Obtains vast knowledge of Wajax’s Product Offerings in order to provide expert knowledge, advice and product solutions for client needs.

Requirements

• College diploma / Post secondary Education
• 2-3 years related experience in sales, marketing or equivalent business experience
• Knowledge of heavy equipment is an asset
• IMPACT selling process
• Must possess a valid driver’s licence.
• Microsoft Office, including Outlook, Excel, Word and PowerPoint
• CRM (Salesforce preferred)

Nice To Haves

• Knowledge of heavy equipment

Responsibilities

• Manages Customer Satisfaction with Existing Territory Customers.
• Identifies and resolves issues in a timely manner.
• Attend to phone inquiries and demands from established and prospective clients.
• Meet and exceed all established sales targets as determined monthly/annually.
• Assist in the creation and submission of bids for National Customer opportunities.
• Liaise with manufacturers, in-house departments and all other relevant suppliers in order to determine status of orders and compliance to delivery times.

Benefits

• Competitive pay
• Comprehensive benefits
• Learning and development
• Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums).
• Wajax led e-learning, and product training through industry leading manufacturers.
• Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree