Product Support Representative - Parts
About The Position
Inland Truck & Equipment is an industry leader in the heavy-duty truck sales, service, and parts marketplace. We are a great place to work with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology and staying at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth. This position is located at our sales and service dealership in Dawson Creek, BC.
Requirements
- High school diploma or general education degree (GED)
- Three years related experience and/or training; or equivalent combination of education and experience.
- Knowledge of heavy truck parts and accessories, commercial truck shop operations and/or experience in a truck dealership as parts technician/parts counterperson required.
- Excellent sales skills, preferably in a related field
- Proficient in Microsoft Word and Excel.
- Strong organizational skills
- Must have valid Driver’s License
- Strong business ethics with a professional approach at all times
Nice To Haves
- Qualification as a truck Parts Journeyperson preferred
Responsibilities
- Develop and achieves maximum sales volumes consistent with sales projections for assigned accounts
- Provide value added services with consistent customer visits
- Conduct new (cold) sales calls on a weekly basis
- Monitor operations of assigned accounts, offers advice and assistance when required in areas such as inventory control, available services, new products and/or product enhancements
- Conduct sales calls with assigned accounts to introduce new products and promotions
- Provide superior customer service to all accounts
- Plan territory coverage and manages time consistent with expectations of management
- Complete customer call report with weekly summary of results
- Control personal expenses within the approved budget and submits weekly expense reports
- Investigate and refers customer issues to the appropriate Department Manager and/or General Manager
- Assist counter personnel with orders, deliveries and customer inquiries
Benefits
- Extended Medical (including Vision)
- Dental
- Prescription benefits
- RRSP with employer matching program
- Long Term and Short Term Disability
- Life Insurance and Accidental Death and Dismemberment Insurance
- Paid Time Off
- On-going training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
