Product Support Representative - Power Systems

Wajax•Calgary, AB

9d•Onsite

About The Position

Prospect and source new and existing customer opportunities within defined territory through development of a Strategic Prospecting Plan. Obtains vast knowledge of Wajax Power Systems Products such as Allison, Detroit, MTU, Mercedes and all makes of Power generation Parts & Service to provide expert knowledge, advice, and product solutions for client needs.

Requirements

College diploma / Post-secondary Education
2-3 years' related experience in sales, marketing, or equivalent business experience
Knowledge of heavy equipment is an asset
IMPACT selling process
Must possess a valid driver’s license.
Microsoft Office, including Outlook, Excel, Word and PowerPoint
CRM (Salesforce preferred)

Responsibilities

Manages new and existing customer satisfaction with existing territory customers.
Identifies and resolves issues in a timely manner.
Attend to phone inquiries and demands from established and prospective clients.
Meet and exceed all established sales targets as determined monthly/annually.
Assist in the creation and submission of bids for National Customer opportunities.
Liaise with manufacturers, in-house departments, and all other relevant suppliers to determine status of orders and compliance to delivery times.

Benefits

Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums)
Health spending account
Wajax led e-learning
Product training through industry leading manufacturers
Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS
Group mortgage
Home & auto insurance program
Pet insurance
Footwear & workwear
Fitness membership
Perkopolis
Recognition program where points are earned for merchandise or gift certificates, plus cash awards
Company matched pension plan
Award-Winning Health and Wellness Program