Product Support Marine Sales

Fabick Cat • Ashwaubenon, WI

1d • Hybrid

About The Position

Fabick Cat is seeking a Product Support Marine Sales representative responsible for the overall marketing influence, promotion, and profitable execution of Caterpillar and complementary Marine product support (parts & service) sales. This role involves developing and implementing sales strategies, composing customer quotes, managing documentation, and maintaining industry technical knowledge within an assigned geographic territory. The representative will also be accessible to customers for scheduling services and acting as a liaison between customers, the Fabick Technical Coordinator, and Caterpillar.

Requirements

• High school education or GED equivalent with 5+ years of equivalent industry experience is required.
• Minimum of 3 years of experience in a marine diesel engine or a related industry.
• Excellent written and oral communication skills required.
• Strong negotiating skills required.
• Proficiency in Microsoft Word, Excel, PowerPoint, and other business software applications.
• Strong problem-solving skills required.
• High energy level, excellent organizational, attention to detail & time management skills.
• Self-motivated and able to work independently or within a team environment with minimal supervision.
• Ability to maintain a high degree of confidentiality.

Nice To Haves

• Bachelor's degree in Sales, Marketing, Engineering, or Business is preferred.
• 5 years of relevant sales experience and/or equivalent industry experience is preferred.
• Technical background in industrial, marine engines, and related components preferred.

Responsibilities

• Responsible for overall marketing influence, promotion, and profitable execution of both Caterpillar and complementary Marine product support (parts & service) sales to Commercial, OEM, and End-Use customers within an assigned geographic territory and/or specific customers including all other duties as assigned by management.
• Develops and implements sales and account strategies in accordance with Fabick & Caterpillar goals and initiatives, including professional PowerPoint sales presentations reflective of Caterpillar / Fabick products and services.
• Achieve assigned sales growth plans for strategic accounts for revenue, profitability, and customer satisfaction/loyalty targets within the specified territory for product support services.
• Compose and finalize customer quotes for all product support needs-based upon specifications or explicit customer requirements for Cat & Allied Vendor Marine repairs, parts, and preventative maintenance services.
• Coordinate with customer and project management to ensure accuracy of order.
• Complete all required forms/documentation as necessary to aid in the execution of quoted services and final invoicing of product support sales.
• Working closely with the Marine Service Coordinator, office staff, and management.
• Regularly attend all product support meetings.
• Maintain monthly / weekly sales reports to identify business metrics and opportunities within the assigned territory.
• Maintain records of customer calls, opportunities, and contact lists utilizing CRM.
• Maintain a high degree of industry technical knowledge related to the product, product application, competition, and applicable Federal, State, and Local Codes along with industry Association participation.
• Be accessible to customers to facilitate the scheduling of technicians for all emergency services and scheduled repairs to fulfill customer needs and drive satisfaction.
• Answering emergency calls outside of normal business hours may be required.
• Be a resource for customers by providing information and access to technical knowledge as a facilitator between Customer, Fabick Technical Coordinator, and Caterpillar.

Benefits

• Competitive compensation based on experience and skills.
• Medical, Dental, Vision coverage starts on day one.
• Opportunities for career growth and professional development through training and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED