Marine Technical Support / Estimator

Caterpillar•Lafayette, IL

4d•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. About Caterpillar Marine Caterpillar Marine is a global leader in reliable, efficient, and future‑ready marine power solutions. As a core part of Caterpillar’s Oil & Gas and Marine Division, our organization delivers world‑class engines, integrated power systems, lifecycle services, and digital technologies that help customers reduce total cost of ownership while improving uptime, efficiency, and performance. We offer a wide range of career opportunities across a variety of commercial, technical and business roles worldwide. When you join the Caterpillar Oil & Gas and Marine Division (COGMD), you join a global team that helps to power the global energy industry as well as provide power and propulsion on the water.

Requirements

Planning: Tactical, Strategic : Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Analytical Thinking : Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Systems Thinking : Knowledge of the critical interdependencies among individual system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results.
Bachelor’s degree preferred (or equivalent) in an accredited marine, mechanical or electrical engineering or technologist curriculum
5+ years relevant engineering experience.
Experience with design and/or application of engine and/or generator products.
Marine industry or dealer power systems experience in a technical support role
Prior experience in dealer/customer facing positions.

Nice To Haves

Experience with Pro/e and Teamcenter, as well as familiarity with SAP.
Hybrid or electrification system experience such as working knowledge of controls, integration, and engine systems in stationary or marine applications

Responsibilities

Provide technical expertise and pre-sales support for Caterpillar branded marine engines to our global dealer network and customers
Work with various levels of industry partners, including dealers, shipyards, operators, and owners to successfully apply hybrid and electrification systems in the many varied vessel applications
Ensure a product’s technical specifications and capabilities are communicated to the sales force and to provide technical assistance as needed to enable the sale of Caterpillar products
Serve as a subject matter expert in product development efforts by providing critical customer input on market requirements and working with the NPI (New Product Introduction) team to optimize the product for the most cost-effective installation for our customers
Serve as project manager for dealers on early adopter projects
Develop and maintain application and installation manuals, price list creations/revisions, technical communications, preparing and conducting product and application training for dealers and end customers as well as assisting customers and dealers with complex or unique applications
Infrequent travel will be required globally to support specific sales opportunities, deliver dealer training, support industry trade shows, conduct installation audits, and troubleshooting field issues (pre delivery)