Marine Technical Support / Estimator

Caterpillar Inc.Lafayette, IN
Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. About Caterpillar Marine Caterpillar Marine is a global leader in reliable, efficient, and future‑ready marine power solutions. As a core part of Caterpillar’s Oil & Gas and Marine Division, our organization delivers world‑class engines, integrated power systems, lifecycle services, and digital technologies that help customers reduce total cost of ownership while improving uptime, efficiency, and performance. We offer a wide range of career opportunities across a variety of commercial, technical and business roles worldwide. When you join the Caterpillar Oil & Gas and Marine Division (COGMD), you join a global team that helps to power the global energy industry as well as provide power and propulsion on the water.

Requirements

  • Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
  • Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
  • Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
  • Knowledge of the critical interdependencies among individual system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results.
  • Bachelor’s degree preferred (or equivalent) in an accredited marine, mechanical or electrical engineering or technologist curriculum

Nice To Haves

  • 5+ years relevant engineering experience.
  • Experience with design and/or application of engine and/or generator products.
  • Marine industry or dealer power systems experience in a technical support role
  • Prior experience in dealer/customer facing positions.
  • Experience with Pro/e and Teamcenter, as well as familiarity with SAP.
  • Hybrid or electrification system experience such as working knowledge of controls, integration, and engine systems in stationary or marine applications

Responsibilities

  • Provide technical expertise and pre-sales support for Caterpillar branded marine engines to our global dealer network and customers
  • Work with various levels of industry partners, including dealers, shipyards, operators, and owners to successfully apply hybrid and electrification systems in the many varied vessel applications
  • Ensure a product’s technical specifications and capabilities are communicated to the sales force and to provide technical assistance as needed to enable the sale of Caterpillar products
  • Serve as a subject matter expert in product development efforts by providing critical customer input on market requirements and working with the NPI (New Product Introduction) team to optimize the product for the most cost-effective installation for our customers
  • Serve as project manager for dealers on early adopter projects
  • Develop and maintain application and installation manuals, price list creations/revisions, technical communications, preparing and conducting product and application training for dealers and end customers as well as assisting customers and dealers with complex or unique applications
  • Infrequent travel will be required globally to support specific sales opportunities, deliver dealer training, support industry trade shows, conduct installation audits, and troubleshooting field issues (pre delivery)

Benefits

  • Medical, dental, and vision benefits
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)
  • 401(k) savings plans
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Health Lifestyle Programs
  • Employee Assistance Program
  • Voluntary Benefits and Employee Discounts
  • Career Development
  • Incentive bonus
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement
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