Product Support Group Engineer

TRUMPF•Farmington, CT

6d•Onsite

About The Position

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges? Do you thrive when solving problems on your own or as part of a team? Are you passionate about helping others succeed? Do you enjoy travel, learning about new places, and meeting new people? Are you interested in becoming a skilled mobile service technician?

Requirements

Flexible, professional, curious, and bold!
A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics
Focused on customer service and quality
Technologically savvy and experienced in software and file management
Eager to enjoy frequent travel assignments

Nice To Haves

Engineering degree not required

Responsibilities

Install, conduct maintenance, troubleshoot and repair TRUMPF fabricating machine tools at customer sites throughout the United States, Canada and Mexico
Provide high-quality technical assistance to customers to ensure optimal sheet metal equipment performance
Document customer machine information and technical conditions and make improvement suggestions
Work within a cross functional team that includes applications, sales, engineering, or production for excellent customer service
Train customers to operate and/or repair machines to ensure maximum productivity
Act as a TRUMPF ambassador and work directly with customers during installations and repairs to enable their business success