Product Strategic Oversight Lead, Senior Vice President (Hybrid)

CitiSchaumburg, IL
$134,960 - $202,440Hybrid

About The Position

Citi is looking for a Product Strategic Oversight Lead to drive business risk strategy, oversight, and change management across the Partnership Cards & Development organization. In this role, you will assess how regulatory, partner, and product changes affect the business, translating those findings into resilient processes and scalable risk-mitigation solutions. This is a high-impact opportunity to modernize the oversight environment by partnering with technical teams to replace manual processes with automated, future-ready frameworks.

Requirements

  • 10 or more years of experience in a relevant field, such as product management, program management, marketing, credit, acquisitions, or business risk assessment.
  • Demonstrated ability to evaluate, design, and strengthen business control environments in complex, regulated settings.
  • Experience leading large-scale, cross-functional change management initiatives from assessment through operationalization.
  • Ability to assess upstream and downstream impacts of business and regulatory changes and translate findings into actionable implementation plans.
  • Strong analytical and problem-solving skills with the ability to make sound decisions under pressure and adapt quickly to shifting priorities.
  • Clear and concise written and verbal communication skills, with the ability to present complex information to senior stakeholders in a straightforward way.
  • Bachelor's degree or equivalent university-level education.

Nice To Haves

  • Master's degree in a relevant discipline such as business, finance, or a related field.
  • Familiarity with partnership card products, co-brand programs, or financial services product ecosystems.
  • Experience working with technical teams to automate oversight or risk management processes.

Responsibilities

  • Lead the end-to-end coordination of cross-functional change implementations, ensuring all affected products, partner processes, and systems are fully aligned before and after go-live.
  • Assess the upstream and downstream impacts of regulatory, partner, and business changes, developing comprehensive implementation plans with clearly defined readiness criteria.
  • Evaluate existing risk mitigation strategies and partner with technical teams to transition manual oversight processes to automated, scalable solutions.
  • Analyze competitive market landscapes, product performance data, and client research to surface trends, risks, and opportunities that inform strategic product roadmaps.
  • Deliver regular, transparent reporting to senior leadership on implementation status, critical dependencies, emerging risks, and outstanding gaps.
  • Shape client value propositions, segmentation strategies, and competitive positioning to strengthen Citi's standing as a preferred partner.
  • Contribute to the achievement of acquisition targets, revenue performance, and financial goals by identifying and executing on business plan opportunities.
  • Monitor compliance with applicable laws, regulations, and internal policies, escalating control issues with clarity and supporting a sound risk culture across the team.

Benefits

  • Hybrid working model with 3 days in the office and 2 days working remotely, giving you structure and flexibility.
  • Strategic influence at a senior level, with direct visibility to leadership and the opportunity to shape how the organization manages risk and change.
  • Access to Citi's global network and cross-functional teams, broadening your professional impact beyond a single business line.
  • Ongoing learning and development opportunities to advance your expertise in risk, product strategy, and business oversight.
  • Competitive compensation and a comprehensive benefits package designed to support your financial wellbeing and long-term security.
  • Wellbeing and work-life balance support, including programs tailored to mental, physical, and financial health.
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
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