Dolan Toyota Product Specialist

Dolan Auto Group•Reno, NV

3d•Onsite

About The Position

Dolan Auto Group is seeking a Product Specialist at its Toyota location in Reno, Nevada, to help customers find suitable vehicles and build meaningful, long-term relationships. No previous experience is required; customer service or retail experience is a plus. The company is looking for outgoing, friendly, self-motivated individuals. The role includes helping customers explore vehicle features and options, providing demonstrations, explaining product benefits, supporting lead generation, and collaborating with sales managers. The position offers training and opportunities for growth and advancement in a collaborative workplace.

Requirements

High school diploma or equivalent.
Valid driver's license.
Ability to stand for long periods.
Ability to perform repetitive body movements, including squatting, twisting, kneeling, bending, stooping, fast-paced walking, and light jogging when necessary.
Ability to lift or move up to 50 pounds without assistance.
Ability to work with exposure to weather and potentially extreme temperature ranges.

Nice To Haves

Customer service or retail experience.

Responsibilities

Help clients find a vehicle by asking thoughtful questions and listening to their answers.
Show clients online tools for reviewing available vehicle features, packages, and options.
Prepare and present knowledgeable vehicle demonstrations, including the latest technology options such as hybrid tools, green fuel options, navigation, and Bluetooth.
Explain product benefits and performance.
Describe optional equipment upgrades available for purchase.
Develop positive relationships with customers.
Collaborate with sales managers on pricing for vehicle models and upgrade options.
Assist with lead generation by managing email and text communication.
Stay current on developments in vehicle production.
Record lead information, including names, email addresses, and phone numbers.
Attend sales meetings.
Become familiar with and conduct vehicle appraisals.

Benefits

Paid time off/vacation.
Employer-paid health insurance.
Employer-paid dental insurance.
Employer-paid vision insurance.
Employer-paid short-term disability insurance.
Employer-paid term life insurance.
Employer-matched Christmas Club savings fund.
Employee pricing on vehicle purchases, service, and parts.
Training, tuition, and certification reimbursement for job-specific training.
Exclusive employee discounts through select local businesses.
401(k) retirement plan.
Optional Allstate supplemental benefits available at the employee's expense, including additional dental, vision, short-term disability, accident, and cancer coverage.