Product Specialist - Baxter Toyota of Lincoln

Baxter Toyota of Lincoln•Lincoln, NE

1d•Onsite

About The Position

Baxter Toyota of Lincoln is hiring a Product Specialist to provide an exceptional experience to dealership guests. The role involves presenting vehicle features and benefits during test drives, maintaining strong knowledge of manufacturer products and updates, and explaining vehicle technologies at delivery. The specialist also photographs vehicles for the company website, communicates with guests after delivery, moves vehicles between dealerships, maintains orderly vehicle lots, inspects vehicles and equipment, and prepares vehicle key tags. Other duties may be assigned by management. Baxter emphasizes teamwork, curiosity, care, courage, and impact. It supports employee career development, opportunities across multiple professions, an inclusive culture, and a focus on employee and guest experience. Employment is contingent upon successful completion of a background check and drug screening.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license to operate a motor vehicle.
Customer service experience is required.

Nice To Haves

Sales experience is preferred but not required.

Responsibilities

Maintain professionalism and provide excellent customer service to each guest.
Present vehicle features and benefits while assisting guests on test drives.
Maintain product knowledge of manufacturer products to answer guest questions.
Stay current on manufacturer changes and updates and direct guests to additional information resources.
Explain and demonstrate vehicle features and technologies at delivery and answer customer questions.
Take photos of new and used vehicles for the company website.
Communicate with guests after delivery to help ensure their satisfaction.
Drive between dealerships to pick up or drop off vehicles.
Keep new- and used-vehicle lots neat and orderly, moving cars as directed by the general manager and dealership display standards.
Inspect parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations.
Make key tags for vehicles.
Perform other duties as assigned by management.

Benefits

Competitive pay of $18.00 per hour plus bonuses.
Flexible work schedule.
Medical plans including PPO, HSA, and FSA options.
Dental plans, including orthodontics, and vision plans.
Vacation and sick leave available from Day 1.
Four weeks of paid parental leave available from Day 1.
401(k) match with 100% vesting after one year and immediate eligibility at age 18.
Short- and long-term disability options.
Accident and critical illness plans.
Basic life, pet, legal, and identity insurance.
Training and development opportunities for all employees.
Employee discounts on vehicle purchases, parts, service, hotels, travel, and more.
Educational reimbursement for general and specialized technical automotive degrees.
Employee assistance programs.
Paid holidays: New Year's Day, Memorial Day, Juneteenth, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day.