Product Specialist

AGCO • Duluth, GA

11d • Remote

About The Position

The North America Sales organization has an exciting new opportunity as Product Specialist, to join its team in delivering extraordinary results throughout the Northeast US territory. The candidate will support grower and ag retailer customers and our dealer network as we continue to grow our business in the region. This role will support a suite of products offered by our legendary Massey Ferguson and Fendt brands, and the technology offerings associated with these products. The candidate will have geographic responsibility for and will need to reside in the following states: PA, NY, MD, or VA. The Product Specialist plays a critical role in ensuring our customers can maximize their experience with our products and services. This role adds value to our customers and our dealer network by providing exceptional customer service; educating both customers and dealers on our products, technology offerings, and services.

Requirements

• High school diploma with 5+ years of experience working in a sale, marketing, customer service, and/or technical support role working in the agricultural industry – equipment, technology, inputs, retail, etc.
• Experience operating agricultural equipment and robust knowledge of technology products in the agricultural industry.

Nice To Haves

• Bachelor's degree in marketing, engineering, finance, business administration, or equivalent experience in agriculture-oriented fields
• Proficiency in Microsoft Office, specifically using Excel, PowerPoint, Word, and Outlook. Salesforce CRM experience
• 2+ years of sales experience in a dealer-based distribution channel, 1+ years’ experience working with ag or industrial equipment or associated technology products.
• Strong agronomy knowledge
• Strong communication skills.

Responsibilities

• Support customers and dealers to ensure they can optimize the performance and efficiency of our products and technology offerings while providing an exceptional customer experience.
• Execution of education and training of our products and technology suite of offerings
• Act as a team player; working together with your peers and our dealer network to improve customer satisfaction.
• Assist with and execute product demonstrations - with focus on ensuring our customers have an exceptional experience and get the most of our products and services. Support dealers with customer visits with the intent to build relationships, collect VOC information, prospect, or qualify leads.
• Must be disciplined in completing internal administrative tasks relating to position to ensure robust metrics and reporting (ie. Lead Gen., Training, Demonstrations)
• Coordinate, assist, and help execute other customer-oriented events – clinics, training, farm shows, dealer events, etc.

Benefits

• Health care and wellness plans
• Dental and vision plans
• 401(k) Savings Plan with company match
• Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price
• Paid holidays and paid time off
• Health savings and flexible spending accounts
• Reimbursement for continuing education
• Life insurance and other supplemental insurance plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED