Product Specialist, Motive Power

LiftOne•Charlotte, NC

About The Position

The Product Specialist for Motive Power supports the installation, troubleshooting, customer adoption, and training of motive power products, including lead-acid and lithium-ion batteries for material handling and charging technologies such as fast-charge and opportunity charging. The position maintains and expands relationships with internal and external customers to grow LiftOne’s motive power products and services, and supports the growth, sustainment, and technical development of solutions and services across a defined regional territory. The role travels up to 50% to LiftOne branches and customers throughout the Southeast. It has no supervisory responsibilities.

Requirements

Strong organization and problem-solving skills.
Strong presentation, written, and oral communication skills.
Ability to generate new ideas, concepts, and solutions.
Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Ability to solve practical problems and handle situations with limited standardization, and to interpret written, oral, diagram, or schedule instructions.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
Ability to calculate figures and amounts and apply basic algebra and geometry concepts.
Must be able to meet company requirements for auto insurance coverage.

Nice To Haves

An associate’s or bachelor’s degree, or extensive related experience in a technical discipline, is highly preferred.

Responsibilities

Conduct site assessments to support the sale and growth of motive power solutions.
Perform power studies and fleet optimization reviews with clients to establish productive motive power solutions.
Recommend and sell servicing agreements to support asset uptime and fleet maintenance.
Train technicians on the installation, servicing, troubleshooting, and repair of products and solutions.
Provide on-site support for customer motive power product demonstrations and onboarding.
Develop motive power installation and troubleshooting guidelines for technicians.
Provide technical support for motive power products and solutions in response to customer and technician requests.
Keep informed about new products, services, and other information of interest to customers.
Conduct motive power sales training for account managers on current product offerings.
Travel up to 50% to LiftOne branches and customers throughout the Southeast.
Perform other duties as assigned.