Product Specialist, Motive Power

Weisiger Group•Charlotte, NC

About The Position

The Product Specialist for Motive Power supports the installation, troubleshooting, customer adoption, and training of motive power products for material handling, including lead-acid and lithium-ion batteries and charging technologies such as fast charging and opportunity charging. The role maintains and expands relationships with internal and external customers and supports the growth, sustainment, and technical development of motive power solutions and services across a defined regional territory. The position includes conducting site assessments, power studies, and fleet optimization reviews; recommending service agreements; training technicians; and providing on-site customer demonstrations and onboarding. The specialist also develops installation and troubleshooting guidance, responds to technical support requests, keeps current on products and services, and trains account managers on motive power offerings. Travel to LiftOne branches and customers throughout the Southeast is up to 50%.

Requirements

Associate’s or bachelor’s degree, or extensive related experience in a technical discipline, highly preferred.
Strong organization and problem-solving skills.
Strong presentation, written, and oral communication skills.
Ability to develop new ideas, concepts, and solutions.
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
Ability to solve practical problems and interpret varied written, oral, diagram, or schedule instructions.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
Ability to perform calculations involving discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry concepts.
Must meet company requirements for auto insurance coverage.

Nice To Haves

Associate’s or bachelor’s degree or extensive related experience in a technical discipline.

Responsibilities

Conduct site assessments to support the sale and growth of motive power solutions.
Perform power studies and fleet optimization reviews with clients to establish productive motive power solutions.
Recommend and sell service agreements to support asset uptime and fleet maintenance.
Train technicians on installing, servicing, troubleshooting, and repairing products and solutions.
Provide on-site support for customer motive power product demonstrations and onboarding.
Develop motive power installation and troubleshooting guidelines for technicians.
Provide technical support for motive power products and solutions in response to customer and technician requests.
Stay informed about new products, services, and other information of interest to customers.
Conduct motive power sales training for account managers on current product offerings.
Travel up to 50% to LiftOne branches and customers throughout the Southeast.
Perform other duties as assigned.