Product Specialist

Mondi AG•Clinton, PA

38d•Onsite

About The Position

The Product Specialist – Specifications System is responsible for owning, maintaining, and continuously improving the company’s product specifications platform. This role ensures that all product data, technical specifications, attributes, and documentation are accurate, up-to-date, and aligned with business, regulatory, and customer requirements. The position works closely with our customers as well as with internal positions such as Customer Service, Sales, Production, Planning, Purchasing and Technical Service to ensure accurate material is assigned to the specifications. The position requires strong attention to detail, a process‑driven mindset, and the ability to translate technical information into structured, reliable data within the system. The Product Specialist also partners with cross-functional teams to optimize data workflows, support digital transformation efforts, and ensure the system delivers the information needed for internal operations and the external market.

Requirements

Bachelor’s degree in business, engineering or related field or related work and training experience equivalent to degree
+3 years as product engineering support in a manufacturing environment
User experience in SAP preferred or similar ERP system
Strong verbal and written communication skills
Ability to work independently
Must be able to use the following computer programs: Excel, Word, PowerPoint, SAP, Access
Strong analytical and organizational skills, detailed oriented, and interpersonal skills
Ability to collaborate and communicate with all levels of employees and management

Responsibilities

Plan and coordinate trials for customers and suppliers
Lead pre-trial and post-trial meetings in accordance with trial process
Monitor trials daily, modify as necessary, and communicate status
Process and interpret all information provided by stakeholders to ensure data accuracy for systematic product creation
Responsible for all the artwork management and printing plate needs for scheduling
Reverse engineering of competitor products in order to develop specifications for competitive offers
Maintain close communication with procurement regarding material substitutions and raw material claims
Provide technical support to planning, production, customer service, technical service and the sales team as required
Assist and support the planner as needed
Maintaining data integrity for article specifications in SAP, including mass updates as required
Work closely with shift leaders, material handlers, printing manager and mounters as needed for trials and technical support
Resolve problems by collecting and analyzing information, coordinating solutions
Ensure that all administration procedures are followed and executed in a professional manner
Ad-hoc Reporting – requires significant knowledge of SAP Query tables
Support overall management needs as defined
Must be able to work in a scheduled driven environment; timing is a critical function