Product Specialist
About The Position
All World is your one-stop shop solutions provider for aftermarket machine tool spare parts, services, repairs, and custom-engineered applications. Our mission is to empower today's manufacturing customer with solutions that fit their personalized needs and budget. Our growth-oriented company operates on six primary values to create maximum results in the workplace: support, transparency, respect, innovation, dependability, and efficiency. As a Product Specialist, you will translate our physical inventory into accurate, customer-ready listings on our eCommerce platform. This role exists to expand and maintain a high-quality online catalog that aligns with our data standards.
Requirements
- Associate’s degree or equivalent experience; 2+ years in customer service or marketing
- Strong communication, critical thinking, problem-solving, and multitasking skills
- Proficiency with Microsoft Office (advanced Excel), ERP systems, Adobe CC, and Google Ads/AdWords
Responsibilities
- Audit and update website product content (descriptions, pricing, specs) and reconcile details to the ERP
- Build product listing projects for single items or batches, including documentation and specifications
- Manage lifecycle accuracy by identifying obsolete items and connecting customers to the correct replacement solution
- Link accessories, alternates, and substitutions to improve findability and ordering accuracy
- Categorize and connect product data through the ERP and PIM, including supporting files and API-driven fields
- Complete basic to advanced photo and document editing as needed
Benefits
- Medical, Dental, and Vision insurance
- 401(k) retirement plan
- Life Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Paid Time Off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
