Product Specialist

VTech Electronics•Arlington Heights, IL

9d•Hybrid

About The Position

The Product Specialist is vital to the success of the Product Development team and will be responsible for providing day-to-day organizational and administrative support and driving key product development tasks for the US and overseas offices. The Product Specialist keeps the PD team on task, on time, and on top of our game. We are a small group that manages a huge business, so we need an ultra-organized go-getter with a keen attention to detail and great written and verbal communication skills. The Product Specialist anticipates problems and comes up with creative solutions to keep projects on track. Under the direction of the Senior Manager, Product Development, this position touches all parts of our business to ensure maximum efficiency and support to the organization.

Requirements

Exceptional organizational skills with emphasis on attention to detail and efficiency.
Ability to clearly communicate with internal teams and overseas colleagues (including non-native English speakers); strong written and verbal skills required.
Capacity to interact effectively with employees at all levels of the company including top management and tailor communications accordingly.
Ability to handle multiple tasks independently and thrive in a fast-paced environment
Strong analytical and problem-solving skills.
Quick learner who is flexible, takes initiative and is adaptable in an ever-changing environment.
Effective listening and relationship-building skills.
Must be proficient in Microsoft Word, Excel and PowerPoint.
3 years of progressively responsible experience in the area of Administrative Assistant or Project Management
Bachelor's degree or any combination of experience and education that provides the necessary skills, knowledge and ability to perform essential functions of this role.

Nice To Haves

Experience with Microsoft Office 365 and Smartsheet preferred.

Responsibilities

Maintain all updates to ongoing product reference materials, including the online product database, Sales Roadmaps and product slides, and forecasts, ensuring changes are communicated in a timely manner to all teams.
Assist at times as contributor in reviewing Circana market data, sales data, and preparing concise reports based on this information.
Assist PD department in running ad hoc Circana market data reports.
Oversee the Plush License process by renewing registrations, filing plush vendors with participating US states, and managing internal reporting.
Assist in compilation, review and editing of PowerPoint presentations.
Manage various product database requests.
Help oversee project setup and milestone tracking in online Bynder system for all Product Managers and Producers, from initial script creation through demo video shoots for Previews and similar tasks as needed.
Manage and organize the Product Development Lab.
Aid Product Development team in all technical delivery aspects of project – downloading files, programs, and other devices.
Review online consumer feedback about products and summarize the findings in a clear manner.
Provide reporting to PD team regarding post-launch consumer feedback; concentrate on positives/negatives for Product Managers to provide to Hong Kong for product improvements.
Visit retail stores as needed, typically in spring and fall, to photograph product sets; compile and distribute information.
Support Product Managers in overflow of product development tasks as appropriate. e.g. Assist in reviewing product manuals using Adobe Acrobat.
Collaborate through communication and teamwork with co-workers, management, clients and others in a courteous, and professional manner.
Exercise sound business judgment.
Work independently and collaboratively and manage time effectively in order to meet changing deadlines and priorities.
Treat all employees, guests and customers and others affiliated with our business with respect.
Conform and abide by all laws, regulations, policies, work procedures, instructions and VTech's Rules of Engagement.
Conform with all safety rules and use all appropriate safety equipment.
Other duties as needed or required.