Product Specialist

ELGi North America•Charlotte, NC

4d•Onsite

About The Position

Established in 1960, ELGi is a global compressed air solutions provider with over two million customers across 100 countries. With over 400 products and accessories, ELGi aims to provide the lowest ownership cost experience supported by responsive service. Our brand goal of being "Always Better" for our customers, employees, investors, suppliers, distributors, and societies serves as the backbone for our aspiration to be the preferred compressed air partner. Established in 2012, ELGi North America provides compressed air solutions to a variety of markets and applications throughout North America. We believe the U.S. will be a critical driver in our growth ambitions and are aggressively investing in establishing our market capabilities, expanding distribution, and building customer trust. As we approach our business goals, we aim to become the employer of choice.

Requirements

Minimum 2-3 years' experience technical support, sales, or other relevant field in industrial equipment industry
Bachelor's Degree in Business Administration, Engineering, Marketing or related field OR equivalent combination of education and experience
Proven ability to understand complex electromechanical systems
Proficiency with Microsoft Office
Analytical thinking skills
Effective presentation skills
Time management skills with the ability to prioritize tasks
Sense of urgency and ability to meet deadlines
Adaptable with the ability to respond to changing business needs
Effective communication and interpersonal skills
Strong customer-focus
Team-oriented with the ability to collaborate with cross-functional teams

Nice To Haves

Ability to travel up to 10% of the time

Responsibilities

Support senior team members in staying current with compressed air systems, industry trends, and regulatory environment.
Provide technical assistance to the internal sales team and external distributors, including product and installation-related questions.
Assist in performing basic compressed air system efficiency calculations based on environmental factors, equipment type, and application.
Contribute to the analysis and presentation of air audit data, supporting sales teams in customer presentations.
Assist with the preparation of life cycle cost (LCC) comparisons of ELGi product lines versus competitor products.
Help maintain competitive profiles of ELGi product offerings against competitor solutions.
Work with Regional Sales Managers and distributors to support product selection for end-user needs.
Help update and maintain product information (e.g., line sheets, distributor portal content).
Collaborate with the Marketing Department by providing input for product collateral and updates.
Participate in product training sessions (both learning and assisting in delivery) with Regional Sales Managers and distribution partners.
Support other assigned tasks such as quote preparation, lead-time communication, and data entry.