Product Specialist I (Automations Developer), Mountlake Terrace, Wa
About The Position
The Product Specialist I (Automations Developer) supports, maintains, and enhances business-critical automations, integrations, and system workflows used across the Development Operations team. The role monitors existing automations, troubleshoots failures, implements improvements, and builds scalable technical solutions to reduce manual work and improve operational efficiency. It reports to the Technical Program Manager and combines automation support, API integration work, SQL stored procedure development and maintenance, scripting, low-code automation development, and custom development within SaaS platforms such as CRM systems. This is a full-time, Monday–Friday hybrid position based at the Mountlake Terrace Headquarters. The role is primarily in person and requires travel to company offices and other locations as needed, with occasional out-of-state business trips possible. A personal vehicle is required for travel between worksites and other locations.
Requirements
- Bachelor’s degree in computer science, information systems, data analytics, informatics, or a related field and 2–4 years of related experience and/or training, or an equivalent combination of education and experience.
- Experience maintaining, troubleshooting, and improving business process automations or system integrations.
- Experience with SQL.
- Experience with Python and JavaScript.
- Ability to translate business requirements into technical requirements, automation logic, scripts, or system configuration changes.
- Strong troubleshooting, analytical thinking, and problem-solving skills, with a practical “figure it out” mentality.
- Ability to work autonomously, manage priorities responsibly, and meet project deadlines with minimal supervision.
- Ability to collaborate and communicate effectively with staff, providers, vendors, clients, and technical and non-technical stakeholders.
- Professional and concise verbal and written communication skills, adaptable to multiple audiences.
- Personal vehicle required due to travel between worksites or other locations.
- Discretion, tact, and emotional intelligence.
Nice To Haves
- Experience with API integrations, including endpoints, payloads, authentication methods, and error handling.
- Experience creating or managing SQL stored procedures, queries, and database logic.
- Experience with PowerShell scripting.
- Experience building custom automations or development solutions within SaaS tools, CRM platforms, low-code tools, or workflow automation platforms.
- Experience with Microsoft tools such as Excel, SharePoint, Power Apps, Power Automate, and Logic Apps.
Responsibilities
- Design, build, test, and improve automations that streamline manual processes and support scalable operational workflows.
- Develop custom functionality and automations within SaaS tools, including CRM platforms and other operational systems.
- Write and maintain Python, JavaScript, and PowerShell scripts for integrations, data processing, system administration, and process automation.
- Build and maintain API integrations between internal systems, SaaS tools, CRM platforms, databases, and other business-critical applications.
- Create, modify, and manage SQL stored procedures, queries, and supporting database logic for reporting, data movement, and automation processes.
- Maintain, monitor, and troubleshoot existing automations and integrations, ensuring workflows run reliably and issues are resolved promptly.
- Partner with internal stakeholders to gather requirements, identify automation opportunities, and translate business needs into technical solutions.
- Support Project Managers and cross-functional teams with system enhancements, automation projects, integrations, and related technical initiatives.
- Communicate system changes, risks, timelines, and technical considerations to technical and non-technical stakeholders.
- Develop and maintain SOPs, integration notes, workflow diagrams, and technical handoff materials.
- Test and validate technical solutions, document deployments, and monitor systems after release.
- Travel to company office locations and off-site locations as needed to support projects, equipment or supply needs, and repairs.
Benefits
- 75% employer-covered health, dental, and vision benefits plan.
- 401(k) savings plan with employer matching upon eligibility.
- 8 paid holidays.
- 15 PTO days accrued annually.
- Professional and career development opportunities.
- Compensation evaluated with opportunities for advancement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
