Corporate Traveler - Product & Solutions Enablement Manager

Flight Centre•New York, TX

9d•Remote

About The Position

Corporate Traveler USA is seeking a Product & Solutions Enablement Manager to own and elevate how our products and solutions are enabled across the business. This role plays a critical part in equipping customer-facing teams with the clarity, confidence, and tools they need to sell, implement, and support our solutions effectively. You’ll sit at the intersection of Product, Sales, Customer Success and Onboarding, translating strategy into action. Your work will directly impact product adoption, customer value, and revenue growth across the US business.

Requirements

Experience in Product Enablement, Solutions Enablement, or a similar role
Experience working within cross-functional, matrixed organizations
Proven partnership with Product and Product Marketing teams
Experience supporting process change, training, or new product adoption initiatives
Strong attention to detail and commitment to accuracy
Ability to work independently in a fast-paced, evolving environment
Understanding of SaaS or technology-enabled products (preferred)
Experience with Gong, Highspot, or similar enablement tools (preferred)
Reliable, high-speed internet connectivity required to support core job responsibilities, including but not limited to video conferencing, access to company systems, and secure handling of company data.

Responsibilities

Define and execute a scalable product and solutions enablement strategy aligned to business priorities
Own the creation, maintenance, and evolution of a centralized product and solutions enablement library
Develop structured learning pathways for onboarding new hires and upskilling existing employees
Translate product roadmaps, releases, and enhancements into clear enablement content and training
Deliver timely enablement for product launches, updates, and changes
Develop solution-based messaging, value narratives, and customer use cases
Ensure consistent product and solution positioning across Sales, Customer Success, Onboarding, Operations, and Marketing
Partner closely with Product, Product Marketing, Supply, Sales Enablement, CS Enablement, Onboarding, and RevOps
Deliver engaging product and solutions training sessions and ongoing coaching
Capture field feedback and enablement insights to inform product prioritization and improvements
Manage multiple enablement initiatives simultaneously, ensuring quality, accuracy, and on-time delivery
Stay current on product enablement best practices and recommend continuous improvements
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
Other duties and tasks as assigned

Benefits

Have fun
Reward & Recognition
Use your smarts
Love for travel
Personal connections
Diversity, Equity & Inclusion initiatives (Diversity Day, Employee Resource Groups, DEI education, equitable practices, equity assessments, inclusive recruitment protocols)
A career, not a job
Support in professional and personal development
Giving Back (Corporate Social Responsibility program, Office Environmental Program, LEED® Gold-certified office spaces, 1 paid Volunteer Day per calendar year)
Paid Time Off (up to 15 vacation days increasing to 20, 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, 8 recognized holidays annually)
Travel perks/discounts
Health & Wellness Programs
Employee Financial Wellness Services
National/International Award Nights and Conferences
Health benefits (medical, dental, vision, gender affirming care, fertility care)
Insurance (hospital indemnity, AD&D, critical illness, long-term and short-term disability)
Flexible Spending Accounts
Employee Assistance Program
401k program with partial match
Tuition Reimbursement Program
Employee Share Plan (Ability to purchase company stock with partial company match)
Global career opportunities